EILEEN TAN CHIN YE
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
4
4
years of professional experience
Work History
SERVICE
RED HOUSE AT MARINA BAY PTE LTD
11.2023 - Current
- Greet customers at the reception, bring them to the sit.
- Handle and assist guest via incoming call or emails of the general inquiries and reservation or pre-order food.
- Enter delivery order for kitchen prepare food.
- Take order with customer.
- Prepare the things for the dish.
- Serve Customers.
- Bill with customers.
- Clean Table, sanitizer and change the table cloth.
- Prepare the new setting for new customers.
- Operation before prepare the soya sauce and vinegar put inside drawer.
- Morning clean yesterday dishcloth, and prepare the clean dishcloth with hot water put inside the hot water kettle for operation time use.
- Take out the tray and plate for operation time use.
- Check all the spoon and the tea cups, have broken or dirty.
- Clean the chair and swipe the floor.
- Monthly check stock.
SENIOR SERVICE CREW
GONG YUAN MALATANG
07.2022 - 09.2023
- Process Delivery Orders
- Cashier
- Top Up Ingredient, Drinks, etc
- Clean Table
- Serve Customer
- Cook Soup Base
- Prepare Sauce
- Cutting Ingredient for cook
- Washing the Bowl
- Ordering
- Monthly Closing Check Stock
- Daily Opening and Closing
SUPERVISOR
PAHPAI STEAKHOUSE
01.2020 - 07.2022
- Serve Customer
- Bring Customer to Sit
- Take Order
- Bar Prepare Drink
- Clean Table
- Set Up and Prepare for Special Events
- Cashier
- Ordering
- Daily Opening and Closing
- Weekly Prepare Schedule
- Monthly Check Stock
Education
SJK (C) FOON YEW 4
JOHOR BAHRU, MalaysiaSMK TASEK UTARA 2
JOHOR BAHRU, MalaysiaSkills
- Pos System
- ZeeMart Ordering
- Microsoft
Languages
English
Malay
Mandarin
Timeline
SERVICE
RED HOUSE AT MARINA BAY PTE LTD
11.2023 - Current
SENIOR SERVICE CREW
GONG YUAN MALATANG
07.2022 - 09.2023
SUPERVISOR
PAHPAI STEAKHOUSE
01.2020 - 07.2022
SJK (C) FOON YEW 4
SMK TASEK UTARA 2
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