Eileen Tan

• Account lead for United Overseas Bank (UOB), Real Estate Portfolio Strategy (REPS)
• Lead a team of 7 CBRE staff in Singapore; 4 data managers based in Manila and a financial analyst in KL
• Responsible for driving real estate strategy and transactions for UOB regionally, ensuring process adherence and governance guidelines
• Manage UOB’s real estate portfolio of 8 million sq ft of space worldwide - encompassing offices, industrial, retail and ATMs
• Prepare financial related statements for yearly budget, property tax, accruals
• Ensure account profitability, formulate account plan to achieve revenue and performance targets whilst meeting client service standards
• Prepare Quarterly Business Review
• Work with multiple service lines across CBRE regionally and UOB to deliver real estate solutions and transactions
• Work closely with CBRE and/or client's Lease Administration, Marketing Agents and Brokers, Project Management, Facility Management and Finance/Accounting teams to ensure integration between the service lines
• Reinvent the wheel" to complete the REPS guideline/handbook – step by step guide on performing transactions, acquisition, renewal, terminations, disposal of assets
• Constantly explore the use of technology (Power Bi, AI) to assist in different work areas.

• Exposed to both Land and Commercial departments in the Group
• Successfully implemented the first commercial urban farm at HDB multi-storey car park
• Worked with stakeholders from the public and private sectors and Grassroots organization to develop policies, drive and manage urban farming proposals in the heartlands
• Tenancy Management – Maintained a core relationship with the tenant and managed the full suite of tenancy management responsibilities from monitoring of tenancy expirations, tenancy renewals, terminations
• Worked with tenants on their expansion, down-sizing plans
• As a landlord to various office complexes and commercial shops, worked with various stakeholders including the top management, managing agents, commercial asset managers, tenants, finance and legal advisors, accountants and tenants/public to ensure the smooth running of the office complexes and its car parks
• Promoted advertising and promotion at our office complexes
• Prepared financial related statements for yearly budget, property tax, accruals
• Provided professional consultation services to HDB Groups and external agencies on land matters
• Evaluated proposal plans as Landowner for agencies’ proposals on or affecting HDB land
• Actively involved in Board’s IT transformation journey, as Project Leader for the development of Consultation and Consent Management System to handle increasing number of consultations received.

Market Engagement (Team Lead)

• Regularly engaged and communicated with real estate stakeholders including developers, REITs, funds and consultants to keep a close pulse on market trends, demand and supply of industrial facilities
• Marketed JTC’s private sector projects to local and international property developers
• Project advisor for JTC industry clusters during project pre-launches by advising on current market trends, developers’ risk appetite and project viability
• Selected as main organizing committee member for JTC Industrial Property Exchange 2010
• Lead for the production of event booklet and exhibition organization
• Appointed as division a) workplan, b) budget, c) enterprise risk management and d) balance scorecard coordinator since 2009

Market Research

• Formulated and reviewed policies relating to private sector partnerships
• Studied impact of policies on industrial property market
• Monitored industrial land resources in Singapore and recommended sites to be launched via the half-yearly Government Land Sales (GLS) Programme for private sector development
• Carried out industrial market study of industrial products.

• Performed real estate transactions across APAC by providing lease and account management services to Colliers’ key clients (mostly Fortune 500 companies)
• Secured office and industrial space for clients in developed, emerging and underdeveloped markets in APAC
• Successfully completed deals in Singapore, China, Australia, Indonesia, Thailand, Malaysia, India etc
• Reviewed client’s real estate portfolio and identified investment opportunities in different markets
• Provided advisory work and performed strategic reviews such as cost savings plans, financial analysis, market overviews, best practices, master planning and overall portfolio strategies
• Managed communication between client Corporate Real Estate Team (CRE) and Colliers in-country specialists.

• Responsible in planning, developing and marketing of industrial spaces including land and factories to both local and multi-national clients
• Negotiated on lease package including rental and lease terms
• Developed and implemented advertising & promotional plans for leasing of industrial spaces
• Oversaw redevelopment works including the repair and regeneration of industrial estates
• Appointed the Government Land Sales (GLS) Coordinator to be solely in charge of the pre-launch, launch and award of GLS sites

• Marketed major Singapore retail spaces for lease by actively pursuing and securing tenants for owners
• Assisted in developing and implementing marketing and negotiation plans and strategies for leasing of retail space
• Seconded as a retail consultant, advising clients on pre-TOP consultancy work, for e.g Shopping mall layout, tenant mix, tenant positioning, asking rentals etc
• Developed and managed strong customer relationship with tenants