Summary

Overview

Work History

Education

Skills

Languages

Timeline

Eileen Chu

Summary

Experienced in software applications and documentation review, Excel in high-stakes environments, ensuring operational excellence. Skilled Loan Specialist with expertise in data accuracy and security. Detail-oriented with strong organizational skills, seeking full-time positions that offer professional challenges utilizing time management and problem-solving skills.

Overview

14

14

years of professional experience

Work History

Secured Loan Operations

DBS Bank

05.2010 - Current

Implemented innovative solutions to reduce turnaround times on complex loans, resulting in increased client satisfaction levels.
Supported the development of new lending products by providing input from an operational perspective.
Streamlined communication between departments by establishing clear channels for information sharing and collaboration.
Mitigated risks associated with loans through diligent monitoring and timely reporting of potential issues.
Enhanced loan processing efficiency by streamlining workflow and implementing best practices.
Collaborated with underwriting team to expedite the approval process for qualified loan applicants.
Maintained strict confidentiality of bank records and client information.
Provided exceptional support during high-volume periods, assisting colleagues with workload management and prioritization.

Education

Bachelor of Arts - Psychology

National University of Singapore

Singapore

Skills

Professionalism and Integrity
Fraud Detection Awareness
Organizational abilities

Software application proficiency
Data Entry Efficiency
Loan Documentation Knowledge

Languages

English

Intermediate (B1)

Chinese (Mandarin)

Intermediate (B1)

Timeline

Secured Loan Operations

DBS Bank

05.2010 - Current

Bachelor of Arts - Psychology

National University of Singapore