Eian Hykiel
Summary
Physically fit. Multitasks and solves problems well to stay on top of fast-paced work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills.
Overview
2
2
years of professional experience
Work History
FnB Assistant
Grand Mercure Roxy
2022.12 - 2023.02
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
Delivery Assistant
NinjaVan
2021.06 - 2021.12
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Verified package information to check for accuracy and completeness.
- Contacted customers to confirm delivery details and locations.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Education
O' Levels - General
Serangoon Garden Secondary School
Serangoon12.2022
Higher Nitec - Cyber & Network Security
Institute of Technical Education
Choa Chu Kang03.2025
Skills
- Multitasking capabilities
- Customer Service
- Physical stamina
- Problem-solving
- Package handling
- Organizational skills
- Attention to detail
- Adaptability
- Load handling
Languages
English
Bilingual or Proficient (C2)
Malay
Advanced (C1)
Timeline
FnB Assistant
Grand Mercure Roxy
2022.12 - 2023.02
Delivery Assistant
NinjaVan
2021.06 - 2021.12
O' Levels - General
Serangoon Garden Secondary School
Higher Nitec - Cyber & Network Security
Institute of Technical Education
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