Effa Elyzza Ryz Tawel

Summary

Proven track record in enhancing customer satisfaction and sales at 7 Eleven, adept in cash handling and fostering strong customer relationships. Leveraged sales expertise and a goal-oriented approach to exceed performance targets. Demonstrates reliability and a knack for complex problem-solving, ensuring operational excellence and team cohesion in fast-paced environments.

Overview

years of professional experience

Work History

Sales Assistant

7 Eleven

06.2022 - Current

Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Collaborated with team members to achieve a cohesive and efficient store environment.

Restaurant Waiter

Bixante Cafe

01.2001 - 12.2003

Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Education

PSLE -

Li Hua Primary School, Singapore

Skills

Cash Handling
Goal-Oriented
Stock management
Sales expertise
Cash Register Operation
Complex Problem-Solving

Point of sale operation
Opening and closing procedures
Customer Needs Assessment
Friendly and Helpful
Reliable and Responsible
Honest and Dependable

Timeline

Sales Assistant - 7 Eleven

06.2022 - Current

Restaurant Waiter - Bixante Cafe

01.2001 - 12.2003

Li Hua Primary School - PSLE,