Overview
Work History
Education
Skills
Timeline
Generic

Effa Hamissha

Singapore

Overview

5
5
years of professional experience

Work History

Student Care Teacher

Ace @ Work
Singapore
12.2023 - Current
  • Developed strong relationships with students and parents, fostering a positive learning environment.
  • Prepared students effectively for standardized tests through targeted review sessions and practice assessments.
  • Developed strategies for successful classroom management, maintaining an orderly environment focused on learning.
  • Actively pursued opportunities for collaboration with other educators, sharing best practices and resources.

Customer Service Officer

ST Engineering
05.2023 - 09.2023
  • Help to enroll ica officers
  • IPC IT

Customer Service Officer

POSB
03.2023 - 04.2023
  • Assist customers with enquiries
  • Help customers with the atm machine
  • Reason of leaving: contract ended

Warehouse Assistant

Pack
12.2022 - 02.2023
  • Pick
  • Pack
  • Reason of leaving: contract ended

Call Center Agent

Ministry of Defence Singapore
08.2022 - 10.2022
  • Handle Inbound Calls
  • Handle Outbound Calls
  • Reason of leaving: toxic environment

Call Center Agent

Tele-centre Services Pte Ltd
11.2021 - 05.2022
  • Handle Inbound calls
  • Handle outbound calls
  • Reason of leaving: contract ended

Customer Service Officer

Vaccine Ops
03.2021 - 11.2021
  • Registration, screening and observation of patients
  • Reason of leaving: contract ended

Manufacturing Technician

SMC Manufacturing Company(s) Pte Ltd
08.2020 - 02.2021
  • Visual/Checking of vehicle parts
  • Reason of leaving: finding better Job opportunities

Retail Assistant

OG Private Limited
03.2020 - 06.2020
  • Assist customers etc
  • Reason of leaving: shop closed down due to covid

Warehouse Assistant

Nippon Express
08.2019 - 02.2020
  • Picking
  • Packing
  • Reason of leaving: school

Education

NITEC -

Ite College East
12.2018

PSLE -

HUA YI SECONDARY SCHOOL
12.2015

JUYING PRIMARY SCHOOL -

JUYING PRIMARY SCHOOL
12.2011

Skills

  • Organisational skills
  • Communication skills
  • Call Center
  • Phone etiquette
  • Customer service
  • Customer support

Timeline

Student Care Teacher

Ace @ Work
12.2023 - Current

Customer Service Officer

ST Engineering
05.2023 - 09.2023

Customer Service Officer

POSB
03.2023 - 04.2023

Warehouse Assistant

Pack
12.2022 - 02.2023

Call Center Agent

Ministry of Defence Singapore
08.2022 - 10.2022

Call Center Agent

Tele-centre Services Pte Ltd
11.2021 - 05.2022

Customer Service Officer

Vaccine Ops
03.2021 - 11.2021

Manufacturing Technician

SMC Manufacturing Company(s) Pte Ltd
08.2020 - 02.2021

Retail Assistant

OG Private Limited
03.2020 - 06.2020

Warehouse Assistant

Nippon Express
08.2019 - 02.2020

NITEC -

Ite College East

PSLE -

HUA YI SECONDARY SCHOOL

JUYING PRIMARY SCHOOL -

JUYING PRIMARY SCHOOL
Effa Hamissha