Effa Hamissha
Singapore
Overview
5
5
years of professional experience
Work History
Student Care Teacher
Ace @ Work
Singapore
12.2023 - Current
- Developed strong relationships with students and parents, fostering a positive learning environment.
- Prepared students effectively for standardized tests through targeted review sessions and practice assessments.
- Developed strategies for successful classroom management, maintaining an orderly environment focused on learning.
- Actively pursued opportunities for collaboration with other educators, sharing best practices and resources.
Customer Service Officer
ST Engineering
05.2023 - 09.2023
- Help to enroll ica officers
- IPC IT
Customer Service Officer
POSB
03.2023 - 04.2023
- Assist customers with enquiries
- Help customers with the atm machine
- Reason of leaving: contract ended
Warehouse Assistant
Pack
12.2022 - 02.2023
- Pick
- Pack
- Reason of leaving: contract ended
Call Center Agent
Ministry of Defence Singapore
08.2022 - 10.2022
- Handle Inbound Calls
- Handle Outbound Calls
- Reason of leaving: toxic environment
Call Center Agent
Tele-centre Services Pte Ltd
11.2021 - 05.2022
- Handle Inbound calls
- Handle outbound calls
- Reason of leaving: contract ended
Customer Service Officer
Vaccine Ops
03.2021 - 11.2021
- Registration, screening and observation of patients
- Reason of leaving: contract ended
Manufacturing Technician
SMC Manufacturing Company(s) Pte Ltd
08.2020 - 02.2021
- Visual/Checking of vehicle parts
- Reason of leaving: finding better Job opportunities
Retail Assistant
OG Private Limited
03.2020 - 06.2020
- Assist customers etc
- Reason of leaving: shop closed down due to covid
Warehouse Assistant
Nippon Express
08.2019 - 02.2020
- Picking
- Packing
- Reason of leaving: school
Education
NITEC -
Ite College East
12.2018
PSLE -
HUA YI SECONDARY SCHOOL
12.2015
JUYING PRIMARY SCHOOL -
JUYING PRIMARY SCHOOL
12.2011
Skills
- Organisational skills
- Communication skills
- Call Center
- Phone etiquette
- Customer service
- Customer support
Timeline
Student Care Teacher
Ace @ Work
12.2023 - Current
Customer Service Officer
ST Engineering
05.2023 - 09.2023
Customer Service Officer
POSB
03.2023 - 04.2023
Warehouse Assistant
Pack
12.2022 - 02.2023
Call Center Agent
Ministry of Defence Singapore
08.2022 - 10.2022
Call Center Agent
Tele-centre Services Pte Ltd
11.2021 - 05.2022
Customer Service Officer
Vaccine Ops
03.2021 - 11.2021
Manufacturing Technician
SMC Manufacturing Company(s) Pte Ltd
08.2020 - 02.2021
Retail Assistant
OG Private Limited
03.2020 - 06.2020
Warehouse Assistant
Nippon Express
08.2019 - 02.2020
NITEC -
Ite College East
PSLE -
HUA YI SECONDARY SCHOOL
JUYING PRIMARY SCHOOL -
JUYING PRIMARY SCHOOL