EEAN YEOH
Shah Alam
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Technical Service Engineer
Pirelli Asia Pte Ltd
01.2021 - Current
- Conducted training sessions for clients, increasing their understanding of products and improving operational efficiency.
- Developed strong relationships with key accounts through consistent high-quality service delivery.
- Streamlined processes by developing and implementing new procedures for the Technical Service team.
- Provided on-site support during critical installations, ensuring smooth transitions for clients.
- Enhanced system performance by troubleshooting and resolving technical issues promptly.
BMW Sales Executive Apprenticeship
BMW Auto Bavaria Ara Damansara
7 2020 - 10.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
BMW Product Genius
BMW Auto Bavaria Ara Damansara
11.2018 - 10.2020
- BMW Product Genius Certified.
- Demonstrated products to help customers try out offerings before making purchases.
- Implemented effective project management methodologies for streamlined workflows and enhanced team productivity.
- Assisted customers with product needs and introduced new store offerings.
- Provided exceptional post-sales support, fostering long-term client relationships and maintaining high retention rates.
- BMW M Product Genius Certified.
- BMW Driving Experience Certified.
Education
Diploma Automotive Engineering -
Universal Technical Institute
11.2016 - 05.2017
Skills
Incident Management
Adaptability and Flexibility
Goal orientated
Teamwork and Collaboration
Multitasking
Time management abilities
References
References available upon request
Timeline
Technical Service Engineer
Pirelli Asia Pte Ltd
01.2021 - Current
BMW Product Genius
BMW Auto Bavaria Ara Damansara
11.2018 - 10.2020
Diploma Automotive Engineering -
Universal Technical Institute
11.2016 - 05.2017
BMW Sales Executive Apprenticeship
BMW Auto Bavaria Ara Damansara
7 2020 - 10.2020
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