Edwin Tan
Summary
Results-oriented Sales Professional with a proven ability to drive sales growth and exceed targets in diverse environments. Skilled in building strong client relationships, managing complex accounts, and providing exceptional customer service. Thrives under pressure and consistently delivers results.
Overview
12
12
years of professional experience
Work History
Senior Business Development Manager
Print Lab Pte Ltd
05.2022 - Current
- Forged strategic partnerships: Built strong relationships with clients and the community to foster long-term business development.
- Represented company at industry events: Promoted products and company image at conferences and industry events, generating leads and brand awareness.
- Identified growth opportunities: Conducted client research to uncover opportunities for account growth, increased penetration, and market expansion.
- Cross-functional collaboration: Liaised with sales, marketing, and management teams to create solutions and achieve shared objectives, ensuring a cohesive customer experience.
- Increased profitability: Developed pipelines leveraging marketing and sales strategies, leading to enhanced profitability.
Senior Sales Account Manager
Print Lab Pte Ltd
01.2020 - 05.2022
- Increased team efficiency and productivity: Streamlined account management processes through collaboration with a cross-functional team, leading to significant improvements in efficiency and productivity.
- Successfully closed complex deals: Managed intricate sales cycles, navigating internal challenges to secure deals and achieve sales objectives.
- Expanded business and identified new sales opportunities: Cultivated new business with existing clients and identified fresh sales opportunities, driving revenue growth.
- Built strong client relationships: established rapport with clients through regular communication, ensuring their ongoing satisfaction with products or services.
- Maximised account retention: Increased account retention rates by providing personalised support throughout the entire customer lifecycle, leading to long-term client relationships.
Channel Sales Executive
Convergent System (S) Pte Ltd
07.2019 - 12.2019
- Navigated channel conflict: Effectively managed potential channel conflict by fostering open communication and strict adherence to channel engagement guidelines, ensuring a harmonious partner ecosystem.
- Optimised channel sales: Improved business processes to enhance productivity and align the channel sales department with the organisation's goals, leading to greater efficiency and effectiveness.
- Surpassed sales targets: Consistently exceeded targets and growth metrics within assigned partner accounts, demonstrating exceptional salesmanship and channel management skills.
- Cultivated strong partnerships: Assessed, clarified, and validated partner needs to develop strong relationships and achieve mutual success, fostering long-term channel partnerships.
- Drove consistent sales growth: Achieved consistent sales growth through effective account management and comprehensive partner support, maximizing partner profitability and overall revenue.
Sales Manager
West Coast Industries Pte Ltd
07.2015 - 06.2019
- Developed and managed client relationships: Cultivated, maintained, and grew relationships with new and assigned accounts, exceeding sales targets through exceptional relationship management.
- Resolved complex customer issues: Effectively addressed escalated customer concerns, collaborating with relevant stakeholders for analysis and resolution, ensuring customer satisfaction and loyalty.
- Identified and proposed business opportunities: Spearheaded business development activities, proposing new opportunities to management that drove revenue growth.
- Supported sales forecasting and pipeline management: Assisted the sales team in sales forecasting and pipeline management activities, contributing to accurate sales predictions and a robust sales pipeline.
- Provided strategic sales and marketing guidance: Offered selling strategies and marketing information to the sales division, fostering a collaborative sales environment and maximising sales effectiveness.
Sales Consultant
Xenetix Pte Ltd
05.2014 - 06.2015
- Generated new sales opportunities: Proactively sourced new leads and converted them into qualified sales opportunities, driving revenue growth.
- Delivered exceptional customer service: Provided professional pre-sales and post-sales services to customers, ensuring satisfaction and loyalty.
- Tailored sales proposals: Drafted strategic sales proposals aligned with specific prospect needs, increasing proposal win rates.
- Optimized sales pipeline: Regularly analyse sales pipeline data to identify areas for improvement and optimise conversion rates.
- Consistently achieved sales goals: Consistently met or exceeded assigned monthly sales targets, demonstrating a strong track record of exceeding expectations.
Sales Executive
Dynasty Motor Pte Ltd
04.2012 - 05.2014
- Boosted sales and retention: Identified and maximised sales opportunities, leading to increased customer retention rates and revenue growth.
- Managed customer inquiries: Attended to walk-in and online sales inquiries, providing prompt and professional service.
- Championed customer satisfaction: Delivered quality customer service, ensuring customer satisfaction and loyalty.
- Promoted cross-functional collaboration: Worked closely with relevant departments to deliver a holistic customer experience and guarantee satisfaction.
- Tailored financial solutions: Analyzed customer needs and recommended suitable financial schemes, contributing to higher conversion rates and customer satisfaction.
Education
Diploma - Business Analytics
PSB Academy
Singapore10.2023
Tampines ITE
2010
Macpherson ITE
2009
Skills
- Adaptability
- Ability to Work Under Pressure
- Fast Learner
- Microsoft Office
- Computer Skills
- Effective Time Management
- Leadership Skills
- Ability to Work in Team
- Marketing and Sales
- Excellent Communication Skills
- Customer Service
Timeline
Senior Business Development Manager
Print Lab Pte Ltd
05.2022 - Current
Senior Sales Account Manager
Print Lab Pte Ltd
01.2020 - 05.2022
Channel Sales Executive
Convergent System (S) Pte Ltd
07.2019 - 12.2019
Sales Manager
West Coast Industries Pte Ltd
07.2015 - 06.2019
Sales Consultant
Xenetix Pte Ltd
05.2014 - 06.2015
Sales Executive
Dynasty Motor Pte Ltd
04.2012 - 05.2014
Diploma - Business Analytics
PSB Academy
Tampines ITE
Macpherson ITE
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