Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

EDWIN JOSSY

Singapore

Summary

Highly motivated and adaptable Cybersecurity and Forensics student with a strong foundation in IT fundamentals, eager to launch a successful career in cloud and security. Possesses expertise in troubleshooting and a dedication to continuous learning. Seeks an entry-level IT position in a dynamic environment that fosters growth. Committed to contributing acquired knowledge and gaining hands-on experience to become a valuable asset to a team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

NOC ENGINEER

VIEWQWEST PTE LTD
09.2024 - Current
  • Provide Service Management to supervise the network system and continuously monitor alerts
  • Ensure the security of the company's network and monitor the performance of the business network
  • Coordinate with third-party providers to secure network products and services
  • Attend to tier 2 customer escalations and troubleshoot issues
  • Troubleshoot IP services and networks, ensuring timely resolution of fault tickets to meet Service Level Agreement (SLA) requirements on Mean Time to Repair (MTTR) and Quality of Service (QoS)
  • Influence the enhancement, modification, and adjustment of components in the network infrastructure
  • Manage the integration of new network technologies
  • Maintain all required network updates on the VPN, WLAN, WAN and LAN
  • Provide customer support to business clients via email, telephone and face-to-face interactions, and announce service schedules to network users
  • Document the resolution of incidents and problems

SNR ASSOCIATE ENGINEER MANUFACTURING OPERATIONS

GLOBAL SEMICONDUCTOR ASIA PVT. LTD
06.2023 - 08.2024
  • Identify and address potential areas for improvement and optimize tool availability, cycle time, utilization.
  • Complete all required reporting and documentation.
  • Working on troubleshoot hardware and software issues, automation, and lot dispatching.
  • Setting up Network connections on devices for new employees

TECHNOLOGIST

MICRON SEMICONDUCTOR ASIA PVT.LTD
06.2021 - 05.2023
  • TECHNICAL: - Works on tasks that are routine like daily scheduled Preventative Maintenance activities, monitor tool performance utilizing appropriate software applications and recover Equipment errors
  • Report all EHSS-related concerns or problems immediately to the appropriate individual (ERT, Supervision, etc.)
  • Be proactive in reducing incidents of personal injuries, safety hazards or environmental releases and actively participate in the EHSS program
  • Lead or train other team members per department guidelines when requested

RESEARCH INTERN IN PV CHARACTERISTIC GROUP

SOLAR ENERGY RESEARCH INSTITUTE OF SINGAPORE (SERIS, NUS)
09.2020 - 02.2021
  • Developing measurement setup, relating to current-voltage characterization of solar cells
  • The evolution of design and metallization patterns of solar cells requires a corresponding change in the way these devices are measured
  • With the basic knowledge and understanding of the principles of I-V measurement, and in developing electrical instrumentation (Keithley Source Meter) and software controlling automated I-V sweeps

Education

B.S. - Cyber Security, Forensics

Murdoch University
10.2024

Diploma - Electrical and Electronics Engineering

Republic Polytechnic
05.2021

Skills

  • Understanding of SSL/TLS, IPsec, SSH, and other security protocols Experience with SIEM tool (Splunk) Did project regarding vulnerability detection and mitigation using Splunk Knowledge of encryption algorithms and key managements Ability to access risks and develop mitigation strategies
  • Troubleshooting skills to resolve network issues Willingness to pursue certifications and additional training Analytical skills to access security risks and vulnerabilities Flexibility to stay updated with the latest security and network technologies
  • Basic networking concepts such as TCP/IP, DNS, DHCP, and VPN Configuring and troubleshooting network connections Familiarity with Routers, Switches, and Firewalls (Cisco) Basic knowledge of Dynamic Routing (OSPF & BGP) Diagnose and resolve network issues
  • I am committed to continuous learning and professional development I am willing to take relevant certifications to enhance my skills and meet the organization's requirements

Certification

  • CompTIA Security+, 3 years, Demonstrates proficiency in IT security, Network fundamentals and concepts and best practices, System security, access control, LAN/WAN setup and configuration management, Troubleshooting across Windows, Linux, and Mac OS platforms, Network security principles, Cisco IOS Software, IP addressing and subnetting, VLANs and trunking, Wireless networking concepts.
  • Basic programming - C, C++, Java, HTML, Azure cloud fundamentals, Google IT Technical support fundamentals, Microsoft Office
  • CCNA: In Progress

Timeline

NOC ENGINEER

VIEWQWEST PTE LTD
09.2024 - Current

SNR ASSOCIATE ENGINEER MANUFACTURING OPERATIONS

GLOBAL SEMICONDUCTOR ASIA PVT. LTD
06.2023 - 08.2024

TECHNOLOGIST

MICRON SEMICONDUCTOR ASIA PVT.LTD
06.2021 - 05.2023

RESEARCH INTERN IN PV CHARACTERISTIC GROUP

SOLAR ENERGY RESEARCH INSTITUTE OF SINGAPORE (SERIS, NUS)
09.2020 - 02.2021

B.S. - Cyber Security, Forensics

Murdoch University

Diploma - Electrical and Electronics Engineering

Republic Polytechnic

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EDWIN JOSSY