Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Certifications Training
Status
Introduction
Personal Information
References
Certification
Outdoor activities
Languages
Work Availability
Quote
Timeline
BusinessAnalyst
Edwin Gomez

Edwin Gomez

Singapore

Summary

Forward-thinking Operations Specialist bringing 20 years of expertise in driving productivity, efficiency and customer quality improvement for manufacturing and logistics sector businesses. Cultivates rapport to collaborate with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Microsoft Office, Power BI and Robotic Process Automation.

Overview

19
19
years of professional experience
1
1

Lean 6Sigma Green Belt

1
1

Certified Quality Engineer

Work History

Industrial Performance Lead

Schneider Electric
Singapore
01.2022 - Current

Accomplishments

  • Streamlined processes for improved efficiency, resulting in Direct Labour Productivity improvement by 50% and reduced operating costs amounting to Euro130K.
  • Successful implementation and adoption of Smart DC initiatives through effective change management practices leading to cost savings amounting to Euro80K.
  • Successful adoption through effective change management practices with continuous monitoring and optimization to maximize the benefits of sustainability initiatives and thereby minimizing environmental impact leading to Single Use Plastic elimination - 70%

Responsibilities

  • Schneider Performance System (SPS) : Animation of SPS deployment with compliance validation during SPS audit with various key stakeholders and SMEs to ensure its principles, tools and methodologies are accurately understood and utilized
  • Direct Labor Productivity (DLP) : Optimizing the productivity of workforce through the implementation of process improvements, performance metrics monitoring, providing coaching and training, and collaborating with the management team to meet productivity goals
  • Enhancing efficiency through data analysis and continuous improvement initiatives (L6S, Kaizen, Lean principles, VSM, RCA - 8D / A3, etc)
  • Smart DC: Leading the implementation of technology solutions that have been identified and prioritized by top management. (Agile Hands Free Scanning, Smart AGV, RF Guns Interface Modernization, Lean Digitization System, Class Simulation Software, etc)
  • Sustainability: Leading the deployment of sustainability projects that have been identified and prioritized by top management. (Carton paper air bags, Dunnage paper air bags, Digital delivery notes, Circular economy - Plastic Pallets, paper straps, etc)
  • Developed comprehensive performance metrics, enabling data-driven decision making for continuous improvement efforts.

Skills

  • Microsoft PowerPoint · Performance Motivation · Operational Excellence · Operational Efficiency · L6S · Coaching · Analytical Skills · Data Analysis · Customer Experience · Quality Control · Communication · Microsoft Excel · Root Cause Analysis · Kaizen · Cross-functional Team Leadership · Process Improvement

Customer Satisfaction & Quality Engineer

Schneider Electric
Singapore
01.2016 - 12.2021

Accomplishments

  • Delivery Complaint Rate reduction from 5000PPM to 200PPM through successful completion of two 6Sigma projects with focus on missing quantities and incorrect products shipped.
  • Reduced customer complaint backlog from 240 cases to less than 15 cases (>5days old) within 6 months.
  • Time taken to respond to 90% of customer complaint improved from 3 days to less than 8 business hours.
  • Successfully reduced aging warranty claims from about 200 to zero in three weeks by leading a VSM workshop and application of lean concepts

Responsibilities

  • Improved customer satisfaction by addressing and resolving quality issues in a timely manner.
  • Prevent issue occurrence and prevent recurrence of critical/repeated issues with the use of A3, 8D, Fishbone analysis and PFMEA
  • Recommended revisions to internal controls and operational and management policies and procedures to detect quantity and reference discrepancy issues internally (preventive instead of reactive approach)
  • Effectively prioritized workload based on criticality of open issues, driving resolution efforts towards those with the highest potential impact on customer satisfaction levels.
  • Contributed to company-wide continuous improvement initiatives by sharing best practices and collaborating with colleagues on cross-functional projects aimed at improving overall product quality levels.
  • Developed action plan for company certification using ISO 9000 standard knowledge.
  • Executed operational audits and assessed company operations, compliance and other associated risks.

Sourcing Project Lead

Sensata Technologies Sdn Bhd
Selangor, Malaysia
01.2014 - 10.2014

Accomplishments

  • 10% YOY cost reduction for metal & stamping commodities
  • 10% YOY improvement for purchase part variance target

Responsibilities

  • Assuming Lead role for commodity cost reduction projects (Metals, Stamping & Seals) through sourcing process and coordinate with multi-functional teams on a global scale to reach cost reduction and purchase part variance targets
  • Collaborated with cross-functional teams through effective change management activities in a cross functional team from justification stage up to production launch to ensure alignment of sourcing strategies and business goals.
  • Create sourcing strategies for single sourced parts to ensure flexibility of response to demand and ensure alignment with global cross functional teams and business centers
  • Lead for weekly and monthly financial reporting for Sourcing and Procurement department
  • Ensure availability of recovery plans should targets not be met in annual plan projection for cost reduction

Customer Quality Senior Engineer

Sensata Technologies Sdn Bhd
Selangor, Malaysia
07.2010 - 12.2013

Accomplishments

  • PPM reduction from 16 to 2 within a span of two years.
  • Reduced 14 day cycle time for 8D backlog responses

Responsibilities

  • Assuming lead role for major customer portfolios and spearheading PPM reduction initiatives
  • Lead returns analysis via 8D management (warranty and plant returns) and provide effective countermeasures to reported non-conformances including achievement of continuous improvement goals
  • Crisis Management - Organize and drive efforts on a global perspective pertaining to design or supplier quality related issues
  • Leading successful PPAP co-ordination, on-time submissions with minimal rejections
  • Lead and drive a team of individuals to meet expectations as documented in PCNs as committed to the customer
  • Conducted and coordinated customer and internal audits based on Control plans and D/PFMEAs
  • Hosted customer visits for the purposes of VDA6.3 audits
  • Manage and monitor quality related activities such as continuous layer process audits and control plan audits, SPC reporting
  • Preparation of Launch Control Plans, Process flows, PFMEAs for PPAP submissions
  • Experienced in Quality System tools ( ISO 9001 / TS16949)

Skills

  • 8D
  • PFMEA / PCP
  • PPAP
  • APQP
  • ISO 9001 / TS16949

Business Development Engineer

MDI - Malaysian Die Casting Industries
11.2008 - 06.2010
  • Project lead for New Product Introduction activities
  • First point of contact between customers (Jtekt - Toyota, Vibracoustic - Volvo, ZF) on manufacturing issues
  • Preparation of RFQs to liaise with customers pertaining to the design constraints
  • Participated in addressing quality issues in compliance with NADCA standards with reference to TS 16949 Automotive Standards
  • Liaising with internal departments (tooling, casting, secondary, machining, etc) on constraints and standards as required to producing the part without quality concerns
  • Participated in 8D Analysis, Organising FMEAs to address concerns at preproduction runs
  • Scheduling of NPI activities to meet customer deadlines

Mechanical R&D Engineer

Flextronics PTP
12.2007 - 10.2008
  • Product Trouble-shooting & Design
  • Support the Project Team in troubleshooting of engineering problems associated with product
  • Problem identification and localisation through product characterization (tests)
  • Participated in FMEA, APQP, Fishbone diagram analysis
  • Participated in PPAP activities

Senior Industrial Engineer

Flextronics PTP
Johor, Malaysia
02.2006 - 11.2007

Accomplishments

  • 6 Sigma Green Belt project - Manpower Optimization of a production line whilst maintaining output with no compromise in product quality. Annual savings of USD 30K realized.
  • Successfully led and coordinated with different stakeholders and vendors for the transfer of 22 existing printer product conveyor lines

Responsibilities

  • Project Management of printer manufacturing operations move and consolidation.
  • Preparation of tender documents based on team requirements
  • Planning, scheduling and monitoring of dismantling, relocation, modification and assembly of conveyor lines ensuring no delay
  • Co-ordinating conveyor 3-tier Line buyoffs according to requirements from team/Client
  • Managing non-conformance issues as raised by team/Client during buyoffs
  • Implemented procedures for the maintenance
  • Increased overall efficiency through the development and implementation of lean manufacturing techniques.
  • Reduced waste and improved product quality by implementing statistical process control methods for monitoring performance.
  • Developed detailed work instructions and standard operating procedures, resulting in increased consistency across production lines.
  • Designed ergonomic workstations, reducing worker fatigue and injury rates while improving productivity levels.

Industrial Engineer

Flextronics Senai
Johor, Malaysia
12.2004 - 01.2006

Accomplishments

  • Initiated and managed a kaizen project by successfully implementing Demand Flow Technology concepts and effectively reducing the manpower and space allocation by 40%

Responsbilities

  • Conducted time studies for various manufacturing processes, optimizing workstations and reducing cycle times. (SMT, Chip on Board, Backend, Tester capacity analysis)
  • Led process improvement projects that resulted in substantial reduction of waste materials during production runs.
  • Aligned production operations to meet higher standards and maximize returns.
  • Designed improvements to equipment to optimize worker productivity.

Education

Bachelor Engineering (Mechanical) -

Monash University (Malaysia)
06.2004

Skills

  • Budget Management
  • Cross-functional Collaboration
  • Audit Reporting
  • Process Improvement
  • Employee Coaching
  • Performance Management / Metrics
  • Change Management
  • Team Building
  • Quantitative Skills
  • Process Analysis
  • Analytical Thinking
  • Problem Solving
  • Data Analysis
  • Resource Allocation
  • Goal Setting
  • Active Listening

Additional Information

Willing to Travel

Certifications Training

  • DFT Concept and Lean Manufacturing - FMS (02/2005)
  • Kaizen Workshop (05/2005)
  • Failure Mode and Effects Analysis (05/2006)
  • 6 Sigma Course, Green Belt (07/2006 ~ 09/2006)
  • VDA 6.3 Audit Training (02/2012)
  • ISO/TS16949: ADVANCED AUDITOR TRAINING (06/2012)
  • Certified Quality Engineer / SQI - Oct 2016

Status

Two months notice

Introduction

Internationally experienced in supply chain, logistics and operations, with several years in quality control in the electronic and automotive industry. An agent of change with a strong passion for continuous improvement to delight customers and ensure quality and satisfaction.

Personal Information

  • Date of Birth: 09/03/79
  • Nationality: SPR / S7955464B
  • Marital Status: Married

References

  • Mr Ngoc Binh Long PHAM (Director, Hub Asia, Schneider Electric)
  • Mr.Andrew Balasingam (Manager, Customer Quality, Sensata Technologies)
  • Ms.Sivasakthi Nagendra (Manager, Human Resource, Sensata Technologies)

Certification

  • Certified Lean Six Sigma Green Belt, Schneider Electric - Jan 2022
  • Certified Quality Engineer, SINGAPORE QUALITY INSTITUTE - Oct 2016

Outdoor activities

  • Nature walks
  • Badminton
  • Cricket
  • Go-kart
  • Classic Car Enthusiast

Languages

English
Bilingual or Proficient (C2)
Malay
Upper intermediate (B2)
Tamil
Beginner (A1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You miss 100% of the shots you never take.
Wayne Gretzky

Timeline

Industrial Performance Lead

Schneider Electric
01.2022 - Current

Customer Satisfaction & Quality Engineer

Schneider Electric
01.2016 - 12.2021

Sourcing Project Lead

Sensata Technologies Sdn Bhd
01.2014 - 10.2014

Customer Quality Senior Engineer

Sensata Technologies Sdn Bhd
07.2010 - 12.2013

Business Development Engineer

MDI - Malaysian Die Casting Industries
11.2008 - 06.2010

Mechanical R&D Engineer

Flextronics PTP
12.2007 - 10.2008

Senior Industrial Engineer

Flextronics PTP
02.2006 - 11.2007

Industrial Engineer

Flextronics Senai
12.2004 - 01.2006

Bachelor Engineering (Mechanical) -

Monash University (Malaysia)
Edwin Gomez