Edmund Chng
Summary
Details Nationality Singaporean Date / Place of birth 10/07/1990 / Singapore
Profile Business Development and Client servicing dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in Financial Advisory and Finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with superior knowledge of the Banking and Finance industry. Bilingual, hardworking, and ready to join my next team.
Overview
15
15
years of professional experience
Work History
Investor Relations (Temp Role)
With Intelligence
01.2023 - Current
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Engage with hedge fund C-level executives to discuss potential sponsorships and collaborations
- Created and managed extensive data contacts for all hedge funds based in Singapore, Hong Kong, Korea, China and Thailand.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Client Services Specialist (Temp Role)
BITMART
09.2022 - 12.2022
- Escalating wallet discrepancies
- Established relationships with Institutional clients on existing accounts.
- Clearing of token deposits and withdrawals
- Collected data and performed KYC of users
- Answering all matters related to platform usage and all crypto related matters
Private Client Executive
BUPA GLOBAL
02.2019 - 03.2021
- Attending to sales inquires (HNW & UHNW)
- Client issues (Claims, Payment, Transfers)
- Marketing for the Direct sales channel for new business via SEO channels such as collaborating with local foreign associations to connect with expats and also attending High Net worth events, (e.g Prestel Family Office event) allowing me to connect with family offices, private bankers, and etc to tap into their client base
- Business Development for Direct Sales Channel
- Managed over 50 customer calls per day
- Achieved Monthly KPIs (45K Sterling Pounds)
Business Strategist
AXA Insurance Pte Ltd
02.2016 - 01.2019
- Targeted both offline and online consumers by designing multi-pronged, comprehensive marketing strategy.
- Evaluated current processes to develop improvement plans.
- Produced detailed and relevant reports for use in making business decisions.
- Gathered, documented and modeled data to assess business trends.
Business Development Associate
Futron Pte Ltd
01.2008 - 01.2011
- Managing monthly sales KPIs with B2B and B2C clients
- Planning marketing materials to be sent out to existing and prospective clients
- Scheduling all client site visits
- Prepared monthly sales and expenses report
- Maintained proper documentation of sales orders and products
- Arranged scheduled meetings and appointments
- Quotation for clients
- Achieving monthly KPIs 80% of time
Education
Bachelor of Science - Management with International Business
University of Royal Holloway
Singapore04.2016
Diploma - Marketing Management
Kaplan Higher Education
Singapore06.2014
No Degree - O'levels
BMC International College
Singapore12.2008
No Degree - N'levels
Serangoon Gardens Secondary
Singapore12.2007
Skills
- Fast Learner
- Creativity
- Microsoft PowerPoint
- Communication
- Microsoft Office
- Microsoft Excel
- Computer Skills
- Customer Service
- Hubspot
- Sales Force
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Investor Relations (Temp Role)
With Intelligence
01.2023 - Current
Client Services Specialist (Temp Role)
BITMART
09.2022 - 12.2022
Private Client Executive
BUPA GLOBAL
02.2019 - 03.2021
Business Strategist
AXA Insurance Pte Ltd
02.2016 - 01.2019
Business Development Associate
Futron Pte Ltd
01.2008 - 01.2011
Bachelor of Science - Management with International Business
University of Royal Holloway
Diploma - Marketing Management
Kaplan Higher Education
No Degree - O'levels
BMC International College
No Degree - N'levels
Serangoon Gardens Secondary
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