EDLOIS ANG
Summary
Forward-thinking Operations Specialist bringing 4 years of expertise in EMR implementation for healthcare institutions. Cultivates rapport with users and other teams alike to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in EPIC and SAP, and looking forward to learn more systems beyond.
Overview
5
5
years of professional experience
Work History
Medical Informatics Specialist
National University Health Systems
03.2021 - Current
- Trained and certified in multiple application modules in EPIC, I have led many projects to completion
- These projects lead to operational benefits, such as a reduction in labor effort required to perform key workflows, allowing healthcare professionals to provide better patient care
- Additionally, there are cost savings which came about as a direct effect of the implementation of my project solutions, as well as environmentally-beneficial outcomes, such as reduction in paper wastage from label printing.
- Besides these projects, I have also been an integral part in supporting go-live events, where the live implementation of the EPIC software to each major institution takes place
- During these go-live events, I liaise with users to understand the issues that they face when using the new system, as well as provide timely solutions to said issues.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
Teaching Assistant
Nanyang Technological University
08.2020 - 03.2021
- Provided teaching assistance for courses held at Nanyang Business School (SIE Division)
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
- Contributed to the development of new curriculum materials, enhancing the quality of instruction within the department.
Assistant Research Executive
RySense Ltd
11.2019 - 01.2020
- Collecting data from participants in a research study, through phone conversations, as well as consolidating said data to aid in presentation purposes.
- Communicated research findings effectively through well-structured reports, presentations.
Education
Bachelor of Arts - Psychology
National University of Singapore
12.2019
A Levels -
Raffles Institution (Junior College)
12.2012
Skills
- Inpatient Workflows
- Device Implementation
- Project Management
- Organization and Time Management
- Communication
- Leadership
- Identifying potential issues
- Providing effective solutions with future improvements in mind
- Experienced and passionate business analyst with four years of experience evaluating and improving business system, particularly in the healthcare sector
- Proven track record of effectively researching and analyzing business processes, and procedures and designing and implementing business solutions
Timeline
Medical Informatics Specialist
National University Health Systems
03.2021 - Current
Teaching Assistant
Nanyang Technological University
08.2020 - 03.2021
Assistant Research Executive
RySense Ltd
11.2019 - 01.2020
Bachelor of Arts - Psychology
National University of Singapore
A Levels -
Raffles Institution (Junior College)
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