EDISON ROSALES
Summary
Dynamic Chief Baker with a proven track record at New Bon Cafe', excelling in recipe innovation and team leadership. Expert in quality assurance and budgeting, I enhanced product offerings and streamlined operations, resulting in increased customer satisfaction and reduced waste. Passionate about fostering talent and delivering exceptional baked goods.
Overview
24
24
years of professional experience
Work History
Chief Baker / Packaging Associate
New Bon Cafe' Co.
12.2012 - 09.2025
- Developed innovative recipes to enhance menu offerings and attract diverse clientele.
- Trained and mentored junior bakers, fostering skill development and team collaboration.
- Streamlined production processes to improve efficiency and reduce waste in baking operations.
- Managed inventory levels, ensuring freshness of ingredients while minimizing costs.
- Implemented quality control measures to maintain high standards in product consistency and taste.
- Collaborated with management to plan seasonal menus aligned with customer preferences and trends.
- Oversaw daily bakery operations, coordinating staff assignments for optimal workflow efficiency.
- Developed innovative recipes for seasonal products to boost sales during holidays and special occasions.
- Managed bakery budget to ensure profitability while maintaining high standards of product quality and presentation.
- Implemented a comprehensive quality control system to assess product consistency and address any discrepancies proactively.
Chief Baker / Operations Supervisor
Rosales Bakery (Family -Owned Business)
09.2005 - 11.2012
- Developed and refined recipes to enhance product quality and customer satisfaction.
- Supervised daily production processes to ensure timely and efficient operations.
- Trained and mentored junior bakers in baking techniques and best practices.
- Conducted thorough market research to identify emerging trends in the baking industry and adapt product line accordingly for competitive advantage.
- Analyzed customer feedback to identify trends, shaping future product development strategies.
- Increased customer satisfaction with consistent, high-quality baked goods by closely monitoring ingredient quality and freshness.
- Consistently met tight deadlines for large catering orders by coordinating staff schedules and delegating tasks effectively.
- Managed customer service operations, including taking orders and resolving complaints.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Operated cash registers and processed payments accurately.
- Trained and supervised new employees on bakery operations and procedures.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared dough for variety of pastries, cakes and breads.
- Packaged finished products for sale.
- Prepared frostings and other toppings for cakes and pastries.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Monitored temperatures of ovens, proof boxes and other equipment.
Bar Supervisor /Head Bartender
Zoom Billards Cafe
06.2003 - 08.2005
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on customer service excellence and drink preparation techniques.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Developed cocktail menu offerings to enhance guest experience and drive sales growth.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Collaborated with management on promotional events, increasing bar visibility and engagement.
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Completed bar opening and closing procedures.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
Chief Baker / Bistro Chef
Delifrance Cafe Philippines
07.2001 - 05.2003
- Developed and implemented new baking techniques to enhance product quality and efficiency.
- Mentored junior bakers, fostering skill development and adherence to best practices.
- Oversaw daily production schedules, ensuring timely delivery of fresh baked goods.
- Collaborated with management on menu innovation to align with customer preferences and seasonal trends.
- Ensured compliance with health and safety regulations in all baking processes.
- Established inventory control measures to minimize waste and optimize ingredient usage.
- Maintained strict adherence to food safety regulations, conducting regular inspections and employee training sessions on best practices.
- Introduced creative display methods that showcased bakery products attractively while maintaining freshness throughout the day.
- Generated repeat business through excellent customer service, addressing concerns promptly and ensuring satisfaction with every purchase.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Produced consistently high-quality baked goods for customers.
- Followed food safety standards when handling ingredients.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Trained new employees on bakery methods and procedures.
- Replenished bakery items in display cases.
- Processed customer orders and payment transactions.
Education
Bachelor of Science in Hotel And Restaurant Mngt - Food And Beverage / Hospitality Industry
San Sebastian College
Recoletos , Manila Philippines03-2001
Skills
- Strong communication skills
- Creative thinking capacity
- Multitasking proficiency
- Team leadership qualities
- Quality assurance
- Interpersonal relationship building
- Bread making expertise
- Pastry creation mastery
- Budgeting and cost control
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Tagalog
Advanced (C1)
Timeline
Chief Baker / Packaging Associate
New Bon Cafe' Co.
12.2012 - 09.2025
Chief Baker / Operations Supervisor
Rosales Bakery (Family -Owned Business)
09.2005 - 11.2012
Bar Supervisor /Head Bartender
Zoom Billards Cafe
06.2003 - 08.2005
Chief Baker / Bistro Chef
Delifrance Cafe Philippines
07.2001 - 05.2003
Bachelor of Science in Hotel And Restaurant Mngt - Food And Beverage / Hospitality Industry
San Sebastian College