EDIKA HASHRIL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Marine HR Crewing Database
Bourbon Offshore Asia Pte Ltd
04.2012 - 03.2013
- Updating and maintaining crew management system.
- To prepare and provide crew headcount report.
- To compile crew application form for interview preparation.
- To generate crew appraisal form for Crewing Manager assessment.
- To maintain record of crew documents and certificates.
Coaching Assistant
Adam Khoo Learning Technologies Group
06.2014 - 12.2014
- To plan and organize Student Development Program
- To administer student registration and prepare training schedule
- To assist carrying out ice breaking and team building sessions
- To assess and generate student performance and result
Person In Custody
(2 Years National Service in SPF)
12.2014 - 12.2016
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
Barista Shift Supervisor
Starbucks Coffee
01.2017 - 02.2020
- Manage a daily shift includes planning of staff roster and deployment
- Administer staff overtime claim and annual & medical leave
- Responsible for inventory control and record
- To ensure all store products are procured on time for daily sales
- To ensure stocks are sufficient with adequate buffer
- To apply FIFO to manage and control shelf life for food product
- Preparing daily, weekly and monthly inventory and sales report
- To set daily goals and targets with strategies to achieve the desired sales target
- Certified barista trainer to train all new hire barista
- To be a role model to the team by focusing on excellent customers service and achieved partner performance results
- Maintaining a positive environment which provides fast, efficient and friendly services
- In charge of partners Trainings & Development
- In charge of Quality Assurance (QA) as to monitor and maintain quarterly Quality
- Assurance Standard Audit
- Housekeeping via 5S (Sort, Set in order, Shine, Standardize, Shine)
- Sort, file and fax over Purchase Order, Delivery Order, Invoices and other documents to the HQ
- Data entry of daily sales and KPI
- To set up coffee tasting presentation end of the day
- To brainstorm on achieving potential customers
Auxiliary Police Officer
Certis Cisco
03.2020 - 06.2022
- To maintain law and order
- To provide support to LTA, NEA and SFA in security plan and duties
- Execute warrant of arrest or summons for LTA offences
- To prepare monthly officers planning and deployment roaster
- Coordinating, setting up, managing and removing traffic control
- Managing traffic control and provide incidents or emergencies report
- Events and Enforcements duties
- Involved in major ad-hoc events such as Parliament Sitting
Fulfilment Executive
ZTO Singapore Logistics
06.2022 - 07.2022
- Be responsible to value add into the process of inventory and order management
- Be responsible for the Inventory accuracy and maintenance of goods
- Supervise the process of inbound/outbound and pick/pack
- Tech savvy to operate and manage some level of automation
- Operations
IT Simulations Operations
Coventry Enterprises Singapore - XVR Simulation
08.2022 - 03.2023
- Support daily operations of simulations system
- Perform technical analysis, corrective and preventive maintenance
- Troubleshooting of technical issues
- Implementing scenario creation for clients (HTA, SCDF)
- Conduct Simulation trainings for officers
- Handling IT network issues.
Community Associate
Regus Management Singapore Pte Ltd
04.2023 - Current
- Daily e-mail follow ups.
- Sales of Offices
- Conducted tours of Guoco Tower, described features and promoted services.
- Built relationships with new and existing clients, building management and external vendors.
- Planning networking or community events.
- Keep companies files organized
Education
Diploma - Business Management, Principles of Business Management
Management Development Institute of Singapore
Singapore01.2014
Skills
- Ms Office
- Customer Service
- Leadership
- Problem Solving
- Time Management
- Target Oriented
Accomplishments
- Commander's Award x3 (10/2015, 01/2016, 04/2016)
- Promoted in Starbucks Barista Trainer (2018)
- Awarded with Partner of Quarter award (2018)
- Promoted in Starbucks to Shift Supervisor (2019)
- Awarded with Partner of Quarter award (2019)
- Promoted in Certis Cisco to LCP (2021)
Certification
LCP (2021)
Certificates
WSQ Food Hygiene policies
and procedures (2017)
WSQ Incident Response
(2020)
WSQ Project a Positive and
Professional Image (2020)
WSQ Threat Observation
(2020)
WSQ Guard and Patrol (2020)
WSQ Deterrence (2020)
WSQ Understand Law and
Policies Procedures (2020)
Crowd and Traffic
Management (2020)
WSQ Self Defense (2020)
WSQ Firearm Handling
(2020)
Timeline
Community Associate
Regus Management Singapore Pte Ltd
04.2023 - Current
IT Simulations Operations
Coventry Enterprises Singapore - XVR Simulation
08.2022 - 03.2023
Fulfilment Executive
ZTO Singapore Logistics
06.2022 - 07.2022
Auxiliary Police Officer
Certis Cisco
03.2020 - 06.2022
Barista Shift Supervisor
Starbucks Coffee
01.2017 - 02.2020
Person In Custody
(2 Years National Service in SPF)
12.2014 - 12.2016
Coaching Assistant
Adam Khoo Learning Technologies Group
06.2014 - 12.2014
Marine HR Crewing Database
Bourbon Offshore Asia Pte Ltd
04.2012 - 03.2013
Diploma - Business Management, Principles of Business Management
Management Development Institute of Singapore
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