Edelwina De Leon
Singapore
Summary
Highly and talented HR Professional with a solid experience in providing setting sales goals for the organization. Possess strong leadership, sales, multi-tasking, communication, and networking skills. Experienced Account Executive with a demonstrated history of working in the Information Technology and Services industry. Skilled in Account Management, Business Development, Record Keeping, and Human Resources. Strong sales professional with a Bachelor of Science in Commerce focused in Business Management from College of the Holy Spirit, Manila, Philippines.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Associate Consultant, Information Technology
Volt Service Corporation Pte Ltd
11.2022 - Current
- Collaborate with hiring managers and other stakeholders to understand the technical skills, qualifications, and experience required for IT positions.
- Utilize various channels, including job boards, social media, and professional networks, to actively source and identify qualified IT candidates.
- Build a pipeline of potential candidates for current and future hiring needs.
- Conduct initial phone screenings to assess candidates' technical skills, experience, and cultural fit.
- Schedule and coordinate interviews between candidates and hiring managers or technical teams.
- Provide timely and constructive feedback to candidates. Evaluate candidates' technical skills through interviews, technical assessments, and reference checks.
- Assess candidates' motivation, communication skills, and cultural alignment with the organization.
Business Development Manager
Lyreco (S) Pte. Ltd.
10.2019 - 09.2022
- Generate business from small entities to SMB like retail, education, trading, financial through cold call and effective business to business presentation.
- To qualify customer inquiries + provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted + closed.
- Lead action plans to achieve supplier delivery performance targets and drive for continuous improvement.
- Setting and communicating sales targets that promote long-term profitability.
- Developing and executing evidence-based sales plans to meet these quotas.
- Establishing and nurturing strong relationships with current and target clients.
- Traveling to businesses to conduct sales presentations.
Human Resource Operations/Account Executive Officer
Optimum Solutions (S) Pte. Ltd.
05.2012 - 09.2019
- Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved on time.
- Establish a historical reference for the office by outlining procedures for protection, retention, record disposal and retrieval.
- In charge of company records management to ensure proper documentation of employment, payroll and invoices for record keeping and audit requirements.
- Manage day-to-day HR operations, including recruitment, onboarding, performance management, and employee records.
- Ensure that the organization complies with all labor laws, regulations, and HR best practices. Prepare and maintain HR-related reports for internal stakeholders management based in Singapore, Philippines, India and China.
Human Resource/Administrative Executive Assistant
Optimum Solutions (S) Pte. Ltd.
05.2009 - 04.2012
- Liaise with MOM on required documents for client/employee application, appeal, cancellation of work passes.
- Process cheques for deposits/encashment, cash remittance to other Optimum Solution Branches worldwide.
- Retrieve time sheets, invoices, employee files, EP applications when needed.
- Filing of Tax via IRAS portal for all resigned and terminated employees.
- Assist with resolving day-to-day employee concerns, support employee engagement initiatives, and ensure a positive workplace culture.
- Assist with organizing company events, such as team-building activities, employee recognition events, or office celebrations.
Helpdesk Analyst
Bank Julius Baer & Company Ltd. (Singapore)
08.2008 - 04.2009
- Prepare account documents and ensure that they are acknowledge by client and verified by account management officer.
- Review and verify transaction documents match with the respective account numbers.
- Scanning of Account documents, transactions, and correspondences before uploading to bank’s accounts database.
- Report and Coordinate with account management officers’ issues pertaining to incomplete documents and irregularities.
- Check that every account/transaction processed is captured and maintained in the system.
- Ensure that confidential and other important bank documents are complete, properly filed and safely kept.
- Coordinate with IT department regarding deletion of erroneously scanned documents / transactions and system failure/shutdown.
- Assist other project group members for proper validation of encountered issues relative to the task at hand.
- Other ad hoc functions assigned by Manager / Director.
Customer Service Representative I- III, Teller, New Accounts, Loans and Sundries
Metropolitan Bank And Trust Company (Metrobank), Sta. Ana Manila Branch, Philippines
04.2005 - 02.2008
Education
Bachelor of Science - Business Management
College of The Holy Spirit
Mendiola, Manila, Philippines03.2004
Skills
- Attention to detail
- Communication skills
- Empathy
- Organizational skills
- Patience
- Relationship-building skills
- Time management
Education
College of the Holy Spirit, Manila Philippines,
B.S. Commerce Major in Business Management, 2000-2004
St. John’s Academy, San Juan Philippines, 1996-2000
St. John’s Academy, San Juan Philippines, 1988-1996
Certification
Certificate of Employment Intermediaries (CEI)Certificate of Employment Intermediaries (CEI)
Ministry of Manpower
Issued Mar 2023
Credential ID EA Registration No: R23113217
Languages
English
Upper intermediate (B2)
Timeline
Associate Consultant, Information Technology
Volt Service Corporation Pte Ltd
11.2022 - Current
Business Development Manager
Lyreco (S) Pte. Ltd.
10.2019 - 09.2022
Human Resource Operations/Account Executive Officer
Optimum Solutions (S) Pte. Ltd.
05.2012 - 09.2019
Human Resource/Administrative Executive Assistant
Optimum Solutions (S) Pte. Ltd.
05.2009 - 04.2012
Helpdesk Analyst
Bank Julius Baer & Company Ltd. (Singapore)
08.2008 - 04.2009
Customer Service Representative I- III, Teller, New Accounts, Loans and Sundries
Metropolitan Bank And Trust Company (Metrobank), Sta. Ana Manila Branch, Philippines
04.2005 - 02.2008
Certificate of Employment Intermediaries (CEI)Certificate of Employment Intermediaries (CEI)
Ministry of Manpower
Issued Mar 2023
Credential ID EA Registration No: R23113217
Bachelor of Science - Business Management
College of The Holy Spirit
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