Eddy Herni Hasnan
Summary
Dynamic and results-driven professional with extensive experience in training and development at Fit Mui. Proven ability in new hire training and creative problem solving, enhancing employee performance and engagement. Recognized for mentoring junior trainers and implementing effective feedback mechanisms, fostering a culture of continuous improvement.
Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.
Experienced with creating and delivering comprehensive training programs tailored to diverse audiences. Utilizes engaging instructional methods to facilitate effective learning and skills development. Track record of enhancing team performance through interactive and collaborative training sessions.
Overview
15
15
years of professional experience
Work History
Part - Time Trainer Muay Thai
Fit Mui
08.2022 - Current
- Developed and delivered training programs to enhance employee performance and engagement.
- Assessed individual learning needs to tailor training sessions for diverse skill levels.
- Implemented feedback mechanisms to improve training effectiveness and participant satisfaction.
- Collaborated with management to align training objectives with organizational goals.
- Mentored junior trainers, fostering a culture of continuous improvement in training methods.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Part- Time Delivery Rider
Lalamove
01.2021 - Current
- Navigated complex delivery routes to ensure timely package arrivals.
- Maintained vehicle in optimal condition through regular inspections and maintenance.
- Communicated effectively with customers to address inquiries and resolve issues.
- Implemented best practices for safe loading and unloading of goods.
- Assisted in training new riders on efficient delivery techniques and safety protocols.
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Collaborated with team members to coordinate delivery schedules and meet daily targets efficiently.
School Bus Driver
EML TRANSPORTATION PTE LTD
04.2019 - Current
- Assisted in training new drivers on operational procedures and safety measures.
- Maintained accurate records of route details, passenger counts, and incidents for reporting purposes.
- Collaborated with school officials to coordinate special transportation needs for events and activities.
- Implemented efficiency improvements in routing processes to reduce travel times without compromising safety.
- Led initiatives to enhance communication between parents, schools, and transportation staff regarding schedule changes or issues.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
Delivery Courier
Grab Driver Centre - Sin Ming Lane
05.2015 - 12.2018
- Delivered packages promptly, ensuring high levels of customer satisfaction and service quality.
- Managed multiple delivery routes efficiently, optimizing time and resources for timely arrivals.
- Communicated effectively with customers to confirm delivery details and address inquiries.
- Maintained accurate records of deliveries and vehicle inspections to ensure compliance with regulations.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
Truck Driver Worker
KTNT PTE LTD
10.2010 - 04.2015
- Operated commercial vehicles to transport goods safely and efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours, vehicle maintenance, and cargo information.
- Adhered to all traffic laws and safety protocols during transportation activities.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
No Degree - MECHANICAL SERVICING
ITE BALESTIER
Singapore01-1991
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Group and individual instruction
- Train-the-trainer
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Part - Time Trainer Muay Thai
Fit Mui
08.2022 - Current
Part- Time Delivery Rider
Lalamove
01.2021 - Current
School Bus Driver
EML TRANSPORTATION PTE LTD
04.2019 - Current
Delivery Courier
Grab Driver Centre - Sin Ming Lane
05.2015 - 12.2018
Truck Driver Worker
KTNT PTE LTD
10.2010 - 04.2015
No Degree - MECHANICAL SERVICING
ITE BALESTIER