Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

EBENEZER PING

YONG JIAN

Summary

Proven expertise in conflict de-escalation and report writing, honed through diverse roles from the Singapore Police Force to retail and hospitality sectors. Excelled in building community trust and managing relationships, demonstrating integrity and a commitment to public safety. Achieved significant improvements in community engagement and operational efficiency, leveraging strong communication and physical fitness. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Police Officer (National Service)

Singapore Police Force
05.2022 - 05.2024
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.

Retail Sales Associate

H&M Hennes & Mauritz
11.2019 - 06.2020
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Waiter

Ola Beach Club, Sentosa
02.2019 - 10.2019
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Intern

Anytime Fitness
06.2018 - 12.2018
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in cashiering and customer service.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

No Degree - Visual Merchandising

ITE College Central

Skills

Report Writing

Integrity and Honesty

Conflict de-escalation

Relationship building and management

Community Engagement

Human relations

Physical Fitness

Languages

English
Chinese (Mandarin)

Timeline

Police Officer (National Service)

Singapore Police Force
05.2022 - 05.2024

Retail Sales Associate

H&M Hennes & Mauritz
11.2019 - 06.2020

Waiter

Ola Beach Club, Sentosa
02.2019 - 10.2019

Intern

Anytime Fitness
06.2018 - 12.2018

No Degree - Visual Merchandising

ITE College Central

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EBENEZER PINGYONG JIAN