Earl, Jaewon Shim

• Monitored industry trends to ensure offerings remained fresh, relevant, and in high demand among target demographics.
• Delivered exceptional guest experiences through personalized service offerings tailored to individual preferences and dietary requirements.
• Collaborated with executive leadership to establish long-term goals and strategic plans for the food and beverage department.
• Maximized profitability with cost control measures, optimizing purchasing processes and reducing waste.
• Fostered a culture of continuous improvement, conducting regular meeting and transplant the vision to the staff with right direction.

• Work with DOFB closely and organically, maintaining alignment in direction to ensure the organization moves more efficiently toward the same goal
• Enhanced team efficiency by streamlining processes in the Food and Beverage department.
• Reduced employee turnover rates by fostering a positive work environment with open communication channels.

• Maintaining a good relationship with European embassies to secure the significant events and delegation to bring them to the property.
• Event experiences

- Catering Sales team (Account: European Embassy)
> British Embassy Seoul – King’s Coronation Ceremony
> Korea – Switzerland, 60th anniversary of diplomatic relations
> National day event (Italy, Portugal and etc)

- Conference Services team
> Citibank – Board meeting of Senior Executives in APAC
> Bank of Korea – IMF International Conference
> Portuguese Prime Minister Delegation
> Luxembourg H.R.H Grand Duke Delegation
> MOFA – ENEC strategic partnership

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
• Working experience as a manager & assistant manager

- Boccalino (Italian), Boccalino Wine Bar and In-Room Dining, Integrated Department Head (2020-07 ~ 2021.10)
- Yu Yuan (Authentic Cantonese), Manager (2017-07 ~ 2020-07)
- Yu Yuan Assistant Manager (2016-02 ~ 2017-07)
- 2017 ~ 2020, Listed as a Michelin One Star Restaurant for 4 consecutive years
- KIOKU (Authentic Japanese), Assistant Manager (2015-08 ~ 2016-02)
- Work with Japanese Michelin One Star chef

• Opened the roof top bar and took charge of the venue
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

• Oasis, outdoor pool
• The Festa Bistro & Bar