Jermin Beltran Concepcion
Process Engineer | Service Engineer
Tai Po District
Summary
Dynamic Chemical Engineer and internationally experienced Process/Service Engineer with over 8 years of expertise in manufacturing, specialty gases, and environmental/food-waste treatment operations in Hong Kong and the Philippines. Proven ability to enhance process performance and equipment reliability through Design of Experiments (DOE), root cause analysis, and hands-on troubleshooting, resulting in improved quality, safety, and operational uptime. Successful track record includes streamlining work order systems to reduce lead times by 80% and leading initiatives that decreased plant losses from 25% to 10-12%. Currently seeking opportunities as a Process Engineer or Service Engineer in manufacturing, utilities, energy, or equipment/service sectors upon relocating to Melbourne in May 2026.
Overview
9
9
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Service Engineer
AEL (International Holdings) Limited
06.2024 - Current
- Lead end-to-end operations and maintenance for 38 machine sites, managing a team of 3 (1 Senior Technician, 2 Technicians) to deliver safe, reliable, and timely service.
- Implemented a streamlined work order system, reducing completion lead time by 80%, with most work orders closed within 24 hours.
- Developed and rolled out operational guidelines, safety checklists, and technical documentation to standardise procedures and strengthen workplace safety.
- Analysed operational errors and performance data; drove process/equipment improvements that lifted operational reliability to >95%.
- Partnered with R&D, design, and controls teams to troubleshoot issues, validate solutions, and deliver continuous improvement initiatives across sites.
Process Engineer
Compass Technology (China) Company Limited
09.2022 - 06.2024
- Applied Design of Experiments (DOE) to optimise production processes and improve product quality.
- Led root cause analysis and process improvement activities to stabilise line performance and reduce recurring issues.
- Owned material verification and disposition activities, including Material Review Board (MRB) cases and containment actions.
- Drove new material qualification to improve material performance and production efficiency.
- Created and maintained technical documentation including process flows, control plans, and PFMEA; ensured alignment to process changes.
- Managed laboratory operations to support quality assurance and chemical safety (test methods, calibration, records).
Sales and Business Development Specialist
Air Liquide
04.2022 - 09.2022
- Provided technical support for liquid and gas storage systems, process control, and customer issue resolution.
- Designed tanks, piping, and P&ID diagrams based on product type, flow rate, and demand requirements.
- Coordinated maintenance teams to mitigate high-risk customer issues and maintain safe, reliable operations.
- Delivered technical training and supported customer communications, contributing to successful contract acquisition.
Refilling Shift Leader
Air Liquide
11.2019 - 04.2022
- Monitored daily plant operations to ensure safety, reliability, and cost efficiency while minimising risks and hazards.
- Led an improvement project that reduced liquid gas losses from 25% to 10–12% using process mapping and material balance.
- Supervised 7 operators; delivered technical and safety training and ensured compliance with SOPs.
- Improved workflows by cutting certificate preparation time from 9 hours to 2 hours.
- Performed HAZOP study participation and risk identification, prioritising actions based on severity.
Engineer
Samsung Electro-Mechanics
08.2017 - 10.2019
- Spearheaded process improvements through experimental design and equipment upgrades to optimise results.
- Performed root cause analysis to resolve defects and customer complaints; collaborated with international plant teams on countermeasures.
- Conducted time and motion studies to eliminate waste and enhance process efficiency.
- Ran design experiments on etching solutions for copper residue, optimising parameters and mixture ratios.
Education
Master of Science - Chemical Engineering
Mapúa University
Manila, Philippines 04.2001 -
Bachelor of Science - Chemical Engineering
Mapúa University
Manila, Philippines 04.2001 -
Skills
Process optimisation
Design of Experiment
Root-Cause Analysis
Defect reduction & Complaint Resolution
Material Review Board Disposition
Material Verification/Qualification
Technical Documentation
Process Failure Mode and Effects Analysis
Hazard and Operability study (HAZOP) Study
Chemical Safety
Additional Information
- Referees: Available upon request.
Certification
Licensed Chemical Engineer (Professional Regulation Commission)
Timeline
Generative AI Mastermind (OutSkill)
03-2026
First Aid Certificate Course (Red Cross Hong Kong)
05-2025
Service Engineer
AEL (International Holdings) Limited
06.2024 - Current
Six Sigma Yellow Belt (6sigmastudy)
03-2024
Lean Six Sigma White Belt (Six Sigma PH)
03-2024
Process Engineer
Compass Technology (China) Company Limited
09.2022 - 06.2024
Sales and Business Development Specialist
Air Liquide
04.2022 - 09.2022
Counter Balance Sitdown Rider Forklift Operator Safety Training (Global Overseas Training Institute for Heavy Equipment Operators and Skills Development)
02-2020
Refilling Shift Leader
Air Liquide
11.2019 - 04.2022
Engineer
Samsung Electro-Mechanics
08.2017 - 10.2019
Licensed Chemical Engineer (Professional Regulation Commission)
06-2017
Master of Science - Chemical Engineering
Mapúa University
04.2001 -
Bachelor of Science - Chemical Engineering
Mapúa University
04.2001 -