Dzul A'bban
Summary
Dynamic delivery professional with a proven track record at IKEA, recognized for enhancing customer satisfaction through timely and accurate deliveries. Skilled in GPS route planning and maintaining a clean driving record, I excel in problem-solving and fostering strong client relationships, ensuring efficient operations and a positive service experience.
Dependable [Desired Position] with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Professional with strong organizational and time-management skills, well-prepared for operational roles. Demonstrates focus on team collaboration, adaptability to changing needs, and results-driven approach. Skilled in process optimization, inventory management, and effective communication, ensuring smooth daily operations. Known for reliability and ability to support team goals efficiently.
Knowledgeable [Desired Position] with solid foundation in streamlining daily operations and enhancing productivity. Demonstrated success in optimizing workflows and improving team efficiency. Proven ability to manage resources effectively and foster collaborative environments.
Overview
14
14
years of professional experience
Work History
Delivery Driver
IKEA/ GOGO Van
11.2024 - 03.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated light trucks to deliver loads 30 location in singapore.
Oil Tanker Truck
Swift Integrated Logistics
10.2022 - 11.2024
- Enhanced safety by conducting thorough pre-trip inspections and adhering to company regulations.
- Established a reputation for professionalism and reliability by consistently adhering to company policies, industry regulations, and customer needs.
- Developed strong customer relationships through professional communication and timely delivery of products.
- Maintained accurate logs, ensuring compliance with Department of Transportation regulations.
- Maintained a clean driving record by practicing defensive driving techniques and staying vigilant about potential hazards on the road.
- Achieved on-time deliveries by carefully planning routes and efficiently managing driving time.
- Contributed to a safe working environment by following all safety protocols during loading and unloading tasks.
Driver Specialist
Chiang Kiong Environmental Pte Ltd
11.2017 - 03.2018
- Collaborated with team members to streamline operations, resulting in increased productivity and smoother workflow.
- Increased fuel efficiency by implementing eco-friendly driving techniques and monitoring vehicle usage.
- Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
- Attended regular training sessions to stay up-to-date on industry best practices for safe and efficient driving techniques.
- Reduced delivery times through effective route planning and navigation skills.
- Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.
Operations Assistant
Subaru Motorimage / TanChong Motors
06.2014 - 12.2016
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Completed daily logs for management review.
- Trained and supervised employees on office policies and procedures.
- Planing shipment movement of new car in and out of werehouse and shipyard.
- Prepairing storage Vehicle in and out of work shop for Customers.
Delivery Driver
Ninja Van
10.2012 - 01.2014
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
Delivery Courier
Singpost
12.2010 - 06.2012
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
Education
High School Diploma -
Seng Kang Sec Sch
Singapore12-2004
ITE Simei
SingaporeITE Macpherson
SingaporeSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Punctual and reliable
- Safe driving
- Time management skills
- Loading and unloading
- Problem-solving
- Clean driving record
- GPS and route planning
- Route management
- Heavy lifting
- Delivery scheduling
- Strong work ethic
- Safe driving practices
- Efficient multitasking
- Proper lifting techniques
- Accurate record keeping
- Emergency response readiness
- Paperwork completion
- Attention to detail
- Customer support
- Professional and friendly
- MS office
- Workflow optimization
- Operational reporting
- Administrative support
- Work Planning and Prioritization
- Event coordination
- Efficiency improvement
- Document preparation
- Hiring and training
- Recordkeeping
- Performance monitoring
- Strong communication skills
- Vehicle inspection procedures
- Professionalism and punctuality
- Commercial driver's license
- Heavy equipment operation
- Defensive driving techniques
- Accident prevention strategies
- Hazardous materials handling
- Safe lifting techniques
- Emergency response training
- Fuel delivery expertise
- Fluid hauling
- Observance of traffic laws
- Safety procedures
- Accident prevention
- Long distance driving
- Non-hazardous and flammable materials
- Tanker filling
- Unloading of fuel
- Hazardous materials transportation
- Truck and equipment monitoring
- Time management
- Analytical thinking
- Safety and emergency equipment
Timeline
Delivery Driver
IKEA/ GOGO Van
11.2024 - 03.2025
Oil Tanker Truck
Swift Integrated Logistics
10.2022 - 11.2024
Driver Specialist
Chiang Kiong Environmental Pte Ltd
11.2017 - 03.2018
Operations Assistant
Subaru Motorimage / TanChong Motors
06.2014 - 12.2016
Delivery Driver
Ninja Van
10.2012 - 01.2014
Delivery Courier
Singpost
12.2010 - 06.2012
ITE Simei
ITE Macpherson
High School Diploma -
Seng Kang Sec Sch
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