Dwi Ramadan
Summary
With a successful tenure at Foodpanda, consistently demonstrated reliability through exceptional route planning and communication skills, resulting in a significant increase in customer satisfaction. Expertise in vehicle repair and maintenance ensures peak operational efficiency, while ability to enhance team dynamics and safety standards showcases flexibility and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Delivery Rider
Foodpanda
10.2023 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Intern Mechanic
Powerforce Technologies
07.2024 - 11.2024
- Streamlined repair processes for increased efficiency and faster turnaround times.
- Utilized specialized tools for specific repair tasks, ensuring precision workmanship while minimizing potential damage.
- Reduced rework rates by performing quality control checks on completed jobs before releasing vehicles back to customers.
- Supported inventory management through proper parts ordering, tracking, and storage procedures.
- Contributed to a safe work environment by adhering to safety protocols and proper tool usage.
- Enhanced vehicle performance by conducting thorough diagnostics and identifying mechanical issues.
Warehouse Worker
JNT Express
10.2022 - 06.2024
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
Warehouse Packer
Cotton On
10.2020 - 12.2020
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Operated tape machines, scales and label printers to package items correctly.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Increased order accuracy by meticulously following picking lists and double-checking packed items.
Education
Nitec - Automotive
ITE
Choa Chu Kang12.2024
N Level -
Boon Lay Secondary School
Jurong West12.2022
PSLE -
Corporation Primary School
Jurong West12.2017
Skills
- Reliability and punctuality
- Tech-savviness
- Route planning expertise
- Map reading and navigation skills
- Time management skills
- Dependable and reliable
- FLUENT IN LANGUAGE
- Cargo handling
- Punctuality
- Flexibility
- Transportation
- Vehicle repair
- Vehicle cleaning
- Communication Skills
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Timeline
Intern Mechanic
Powerforce Technologies
07.2024 - 11.2024
Delivery Rider
Foodpanda
10.2023 - Current
Warehouse Worker
JNT Express
10.2022 - 06.2024
Warehouse Packer
Cotton On
10.2020 - 12.2020
Nitec - Automotive
ITE
N Level -
Boon Lay Secondary School
PSLE -
Corporation Primary School
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