Durga Chandran
Summary
Dynamic and results-oriented professional with extensive experience in legal and customer service roles. Excelled at Abbots Chambers LLC by significantly reducing attorney workload through expert document drafting and meticulous legal research. Skilled in customer relations, demonstrated across various industries, enhancing client satisfaction and operational efficiency. Proven ability in managing complex schedules and improving organizational systems.
Overview
8
8
years of professional experience
Work History
Paralegal
Abbots Chambers LLC
05.2023 - Current
- Reduced attorney workload by drafting routine legal documents
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations and enhanced efficiency by maintaining an organised and up-to-date filing system for case documents
- Assisted attorneys in trial preparation, including legal research, preparing witness summaries, and organising exhibits
- Attended client interviews and collected relevant information assess case merits
Customer Service Specialist
YouTrip
08.2021 - 05.2023
- Assisting and providing specialise solutions to users and businessess of a Fintech service provider
Student Care Teacher
YMCA
08.2020 - 07.2021
- Implementing and supervising all aspects of daily teaching and planning of development activities for children enrolled in after-school student care programmes
Customer Service Specialist
Gojek
05.2019 - 08.2020
- Registering of new driver-partners and assisting with escalation issues
Customer Service Officer
InCall Programs
08.2018 - 02.2019
- Receiving calls from members of public for a government hotline
Assistant Teacher
MyFirstSkool
06.2016 - 02.2018
- Assisting teachers with managing a class of pre-school children and other administrative duties
Education
Diploma in Legal Studies - Law
Kaplan Higher Education Institue
Singapore 12-2021
Diploma in Arts And Theatre Management - Arts
Republic Polytechnic
Singapore09-2017
6 "O" Level Credits -
Marsiling Secondary School
Singapore 12-2013
Skills
- Document drafting
- Research and data collection
- Legal writing
- Proofreading
- Customer relations
Timeline
Paralegal
Abbots Chambers LLC
05.2023 - Current
Customer Service Specialist
YouTrip
08.2021 - 05.2023
Student Care Teacher
YMCA
08.2020 - 07.2021
Customer Service Specialist
Gojek
05.2019 - 08.2020
Customer Service Officer
InCall Programs
08.2018 - 02.2019
Assistant Teacher
MyFirstSkool
06.2016 - 02.2018
Diploma in Legal Studies - Law
Kaplan Higher Education Institue
Diploma in Arts And Theatre Management - Arts
Republic Polytechnic
6 "O" Level Credits -
Marsiling Secondary School
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