ZAC , CHENXING

iSMART project – WOG level

Intelligent Kiosk Control System (iKCS), End-To-End, UI/UX Solutioning

• Updated old code bases to modern development standards, improving functionality. Transforming from a monolithic architecture to a microservice architecture, decoupling business logic and application logic to better serve frequent changes in new business requirements.
• Spearheaded implementation of principle of least privilege across 100% of software engineering and associated team members.
• Improve and govern application security measures, security of data processed by the software, and the security of communications with other systems over networks.
• Documented technical workflows and knowledge to fellow engineers to execute.
• Participated in architecture, design and implementation of back-end features using C# and Java
• Create peripherals interface specification for engineers to use
• Collaborated with fellow engineers to evaluate software and hardware interfaces.
• Collaborated on stages of software and systems development lifecycle from requirement gathering to production releases
• Designed intuitive graphical user interfaces to improve user experience.
• Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
• Introduced agile methodologies and development best practices to division to enhance product development.
• Ensured tight cooperation with other engineer, designers, and stakeholders through active listening, systematic communication, and leadership skills.
• Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.
• Participated in software field testing to verify performance of developed project.
• Teamed with business analysts to deliver high-availability solutions.

IrisID devices, Quality Analysis

• Facilitate and ensure tight cooperation with IrisID engineers through systematic communications.
• Spearheaded software functional testing to verify performance of developed product.
• Developed training protocols in alignment with project requirements, quality standards and ISO 9000 regulations.
• Create test cases to ensure all use cases are covered
• Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
• Escalated concerns about product quality, referring discovered issues to IrisID engineers, project managers and stakeholders for corrections.
• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Demonstrated product and quality expertise in product inspections.
• Developed traceability documentation to aid investigating faults and defects.

Integration Environment Setup, DevSecOps

• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Spearheaded design and implementation of entire DevSecOps pipeline and process.
• Propose and implement containerize environment such as docker to reduce resources, easy delivery and deployment.
• Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
• Drove project lifespan from concept to final rollout in development and deployment.
• Researched and identified new technologies to use in agile development environment.
• Supervised software life cycle from preliminary needs analysis to enterprise-wide deployment and support.
• Automated and implemented system backup and recovery procedures through infrastructure HA.
• Built automation tools and applications to deploy next-generation platforms.
• Implemented security measures and software to maintain network integrity.
• Developed databases, programs and processes for integration and implementation across enterprise.

TOGAF, IASA and other courses

• Applied TOGAF framework such as utilizing the Information system architecture and technology architecture in ADM phases to produce a better architecture definition document during solutioning on a project.

• Led over ten regional developers in software architecture design, code review and deployment of door access systems, visitor management system with web applications in Singapore, Malaysia and Indonesia regions.
• Translated customer and system requirements into robust software design with test-driven approach.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Wrote, maintained and managed test documentation, manuals and reusable materials.
• Sole developer for multi-user authentication mobile application on both IOS/Android using react-native and Amazon Web Services
• Mentored team members to enhance professional development and accountability in workplace.
• Communicated project plans, tracking details, status updates and risk mitigation plans to cross-functional team.
• Improved DevOps across deployment and testing strategies and application monitoring.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Strengthened operational efficiency to remain cost-effective while maintaining quality service.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Wrote relational database queries for stored procedures, query optimization and performance tuning.
• Designed and created engineering specifications for software applications and programs.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.
• Cooperated with other engineers to design performant queries and database schemas to support analytics reporting.
• Provided guidance and direction to less experienced staff in resolution of highly complex technical problems.
• Delivered technical guidance and consultation with application teams, clients and developers for technology domain environments.
• Translated application storyboards, prototypes and requirements documents into functional applications.
• Created new and improved existing algorithms based on customer requirements or other input.
• Designed, coded, tested, debugged and documented programs using agile development practices.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Designed and developed Gate Machine Program for enabling serial communications with C

• Created a sandbox environment to lockdown malware and simulate defense perimeter against IoT devices with Raspberry Pi
• Sole developer for Threat Intelligent Mobile IOS application, which provide real-time access to latest threats and enterprise security posture
• Awarded Cisco System Gold Medalist on the development of Threat Intelligent IOS application
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Translated client requirements into documentation for product management teams, producing necessary ephemera.
• Collaborated with bid project team to assemble proposals and produce customer-facing materials.