Druv Cheetamun
Quatre Bornes
Summary
Professional in hospitality industry, prepared to lead and elevate service standards. Extensive experience in managing dining operations and ensuring customer satisfaction. Known for strong team collaboration skills and achieving consistent results. Reliable, adaptable, and skilled in multitasking and communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Captain
Lana Dorchester Collection ( Riviera By Jean Imbert)
Dubai
11.2023 - Current
- Supervised dining room operations to ensure exceptional guest experiences and adherence to service standards.
- Trained and mentored new staff on restaurant procedures, enhancing team efficiency and service quality.
- Managed reservations and seating arrangements, optimizing table turnover and guest flow during peak hours.
- Collaborated with kitchen staff to ensure timely delivery of orders while maintaining menu accuracy.
Senior Waiter
Hell's Kitchen by Gordon Ramsay (Caesar Palace Blue Water Dubai)
Dubai
12.2018 - 04.2023
- Work with a team of waitstaff to provide excellent service to guests at a Michelin-starred restaurant.
- Managed a section of 10 tables, ensuring efficient service and timely delivery of orders resulting in a 90% satisfaction rate from customers.
- Demonstrated excellent communication skills when troubleshooting issues related to food allergies and other dietary restrictions.
- Collaborated with the kitchen team to ensure a seamless service, resulting in an increase in the number of repeat customers.
Acting HR Coordinator Trainee
Veranda Tamarin
Tamarin
05.2018 - 09.2018
- Promoted positive working environment by organising social events and taking initiatives leading to get the best results
- Prepared accurate budgets, tax reports and variance analysis to facilitate company business.
- Implemented and developed ongoing programme initiatives through communication and collaboration.
- Conducting inductions of new staffs
- Assist the manager in their daily jobs
Acting F&B Coordinator Trainee
Maradiva Resort & Villa
Flic en Flac
11.2017 - 05.2018
- Processed POS transactions, including cheques, cash and card purchases and refunds.
- Managed payroll accuracy and reduced financial discrepancies through bookkeeping processes.
- Resolved customer queries through effective communication and providing a step-by-step solution.
- Instrumental in the writing up and implementation of SOP
- Observation of HACCP
Food & Beverage Management
THE MATRIX AND THE CHAR GRILL (CROWN PLAZA BEIJING LIDO)
Beijing
10.2016 - 04.2017
- Offered upbeat and personal service to customers.
- Described menu items, special offering and appropriately identified wine pairings.
- Up selling of alcoholic beverages, starters and desserts
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
Education
Manager en Hotellerie International and Bachelor's degree - International Hotel Management
Vatel International Hotel & Tourism Business School
01-2018
Skills
- Teamplayer
- Multitasking
- Time Management
- Decision Making
- Micros System
- Work Well under Pressure
- Fine Dining
- Pre-Opening of Hotels
- Staffs Training
- Upselling Skills
- Staff Management
- Complain Handling
- Multi tasking
Certification
- Basic Safety Training Mauritius Maritime Training Academy / Nov 2017
- Public Speaking Masterclasses by Shaun Payen / Jul 2023
- Wset 2
LANGUAGES
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Mandarin
Elementary (A2)
Timeline
Restaurant Captain
Lana Dorchester Collection ( Riviera By Jean Imbert)
11.2023 - Current
Senior Waiter
Hell's Kitchen by Gordon Ramsay (Caesar Palace Blue Water Dubai)
12.2018 - 04.2023
Acting HR Coordinator Trainee
Veranda Tamarin
05.2018 - 09.2018
Acting F&B Coordinator Trainee
Maradiva Resort & Villa
11.2017 - 05.2018
Food & Beverage Management
THE MATRIX AND THE CHAR GRILL (CROWN PLAZA BEIJING LIDO)
10.2016 - 04.2017
Manager en Hotellerie International and Bachelor's degree - International Hotel Management
Vatel International Hotel & Tourism Business School