Dorthea Ang Xuan Lin
Summary
Offering collaborative and adaptable mindset, ready to thrive in dynamic service environment and learn new skills. Brings ability to quickly grasp industry-specific knowledge and apply effective communication and teamwork skills. Ready to use and develop multitasking and problem-solving abilities in accounting role.
Overview
4
4
years of professional experience
Work History
Service Crew Member
Sushi Tei Pte Ltd
03.2025 - 04.2025
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure.
Service Crew Member
Tamoya Udon
12.2022 - 01.2025
- Addressed customers' needs, questions, or concerns to create optimum experience onboard
- Became familiar with products to answer questions and make suggestions
- Took orders and collected payments
- Cleaned and maintained all areas of restaurant to promote clean image
- Calculated total, processed payments and issued receipts
- Settlements at the end of the day
- Kept all areas clean by sweeping, mopping and washing down counters
Customer Service Crew Member
Singapore Discovery Centre
11.2020 - 01.2021
- Provide excellent customer service by greeting customers and meeting quality expectations
- Assisted team members with tasks, increasing overall efficiency and achieving improved customers satisfaction
- Facilitate guests when they use facilities
- Explain safety guidelines when guests is using facilities
Education
Accounting And Finance
University of London
Junior College -
Jurong Pioneer
01.2021
Secondary School -
Yuan Ching
01.2016
Skills
- Active listening
- High Professionalism
- Time management
- Adaptability
- Team player
- Good communication
Leadership Experience
- Orientation Group Leader, 2022, Ensure that the first year Junior College students (J1s) are engaged in the activities, Inform them on the necessary information, Conduct games and activities for the J1s
- Class Chairman of Class Committee, 2017-2019, Gather feedback from classmates and engage in discussion with the respective teachers, Point of contact between classmates and form teachers and subject teachers
Awards Certificates
- Member of Student Representative Council, Business Development Committee in 2023/2024
- 5th Placing in the National School Games Taekwondo (Poomsae) Championship, Blue Belt (Team) Category, 2022
- 7th Placing in the National School Games Taekwondo (Poomsae) Championship, White Belt (Team) Category, 2021
- Edusave Scholarship Award, 2020, 2019, 2018, 2017, 2016
- 5 Distinctions in GCE O Level Examination 2020
- 5 Distinctions in GCE N Level Examination, 2019
- First in Normal Academic Stream, 2018
- Edusave Character Award, 2017
- Youth Celebrate Sustainability Carnival Consolation Prize (National Top 8), 2017
- All Singapore Secondary Mathematics Competition for Normal Course Students, 2017
- First in Normal Academic Stream and Best in Geography, History and Mathematics, 2017
- First in Normal Academic Stream and Best in Food & Consumer Education, 2016
Timeline
Service Crew Member
Sushi Tei Pte Ltd
03.2025 - 04.2025
Service Crew Member
Tamoya Udon
12.2022 - 01.2025
Customer Service Crew Member
Singapore Discovery Centre
11.2020 - 01.2021
Secondary School -
Yuan Ching
Accounting And Finance
University of London
Junior College -
Jurong Pioneer