Doris Wong
Sales And Marketing Manager
Singapore
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Senior Business Development Manager
Pacific Technical Products Pte Ltd
6 2013 - Current
- Project sales and marketing for architectural lighting products and explore of new products that assist company's expansion and diversification.
- Clientele base established for hospitality, commercial, residential and medical sectors
- Developed strong relationships with key clients, leading to long-term partnerships and increased loyalty.
- Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
- Enhanced customer satisfaction by resolving issues promptly and implementing feedback-driven improvements.
- Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
- Increased sales revenue by strategically identifying and pursuing new business opportunities.
- Mentored junior staff members on best practices in business development, fostering professional growth within the team.
- Restructured pricing strategies based on market conditions, ensuring competitiveness while maintaining profitability.
- Negotiated contracts with vendors and suppliers, resulting in cost savings for the company.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Managed accounts to retain existing relationships and grow share of business.
- Identify strategic short and long-term opportunities within the lighting industry and prepare plans to execute them.
- Kept meticulous client notes and updated account information in company databases.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Marketing & Business Development Executive
Relex Illumination Pte Ltd
4 2012 - 5 2013
- Explore new opportunities of different segment such as retail and projects, establish new vendor’s relationship in search of good quality and competitive priced in lighting products
- Communicated directly with customers and partners to build strong business networks and relationships.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
Marketing Communication & Sales Manager
Laguna National Golf & Country Club
5 2009 - 1 2010
- Direct brand management, PR, corporate positioning, new Classic course launches, Club advertising and manage sales collateral
- Developed & implement the Club marketing & sales activities, programs, promotions & public relations in order to meet budgeted revenue objectives
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Built relationships with customers and community to establish long-term business growth.
Procurement & Purchasing Manager
Avaya Singapore Pte Ltd
02.2010 - 01.2011
- Maintained current sources and generated new sources of raw materials (particular, the Integrated Circuits components) to ensure meeting competitive cost targets
- Maintained good business contacts and favorable relations with suppliers & customers
- Purchased new products and oversaw inventory stocking and availability.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Sourced vendors, built relationships, and negotiated prices.
- Stabilized operational & manufacturing functions (total 9 sub-contractors from China to Mexico and USA) in the merging exercise with Nortel telecommunication sector.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
Business Development & Marketing Manager
CAL-COMP TECHNOLOGY PTE LTD
06.2005 - 02.2009
- Direct sales and business development functions, including new product rollouts, key account management, customer relationship development, contract negotiations and order fulfillment
- Design, implement, and adjust various sales plans and programs for data storage products
- Delivered engaging presentations at industry conferences and events, establishing thought leadership within the field.
- Collaborated with cross-functional teams for seamless project execution, ensuring timely completion of deliverables while maintaining quality standards.
- Increased client base by developing and implementing strategic marketing plans and sales initiatives.
- Developed strong partnerships with key industry players, enhancing company''s market presence and growth potential.
- Generated new business with marketing initiatives and strategic plans.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
Marketing Manager
TAMURA CORPORATION, SINGAPORE BRANCH C/O CHEMICAL DIV
03.1995 - 06.2005
- Take charge of sales & marketing of electro-chemicals (soldering chemicals and related equipments) for electronics industries in circuit board manufacturing
- Direct and channel sales management for Asia Pacific regions comprised of independent resellers and direct sales dealers
- Expansion sales development, new market identification and penetration of new markets, profit & loss for key accounts
- Successful re-organization of local sales team and proven sales support thereby building strong customer-vendor relationship
- Total customers achieved more than 50companies (Matsushita group, Pioneer group, Hitachi group, Sharp group and Sony group) around Asia pacific regions
- Implemented integrated marketing and sales strategies (brand awareness campaign, participations in major electronics shows around Asia Pacific regions, technical seminars by Japan Corporate Center for new product launches)
- Created new leads and increased customer based to further 30% in year 2000 period.
Education
BBA - Business Administration
La Trobe University
Melbourne Victoria Australia 04.2001 -
Skills
Key Account Management
Proposal Development
Relationship building and rapport
Sales Presentations
Account development
Client Relationship Building
Sales Tracking
Goals and performance
Product Demonstrations
Multitasking
Industry Networking
Customer Engagement
Marketingskills
- Design, develop and implementation of marketing and sales campaigns
- Evaluate & market intelligence on target markets, plan & develop marketing strategies.
- Persistent and close follow-up in customer enquiries
Educationandcredentials
- Bachelor of Business Administration (BBA)
- La Trobe University, Victoria, Australia
- Postgraduate Diploma in Marketing
- The Chartered Institute of Marketing, (UK Standard)
- Diploma in Sales and Marketing
- Marketing Institute of Singapore
Race
Chinese
Dialectgroup
Cantonese
Languagespoken
English, Mandarin and Dialects
Languagewritten
English and Mandarin
Driverslicense
Class 3
Computerliteracy
Microsoft Office Suite (MS Word, Powerpoint, Excel)
Lightinglumenanalysis
Photometric chart generation
Personal Information
- Citizenship: Singaporean
- Date of Birth: 07/12/70
- Gender: Female
- Marital Status: Single
References
To provide upon request
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Advanced (C1)
Interests
Volunteering
Sports
Dance
Travel
Accomplishments
- Brought in new customers :
- Sanyo for Project :National Cancer Center in 2019 with a total value of $1,329,903
- K-commercial for Projuect: Keppel tower in 2021 with a total value of $1,946,000
- Contractors (Powen, Great resources and others) for Projects: Singapore American School, Bidadari Mixed development, Kingsville in 2022 at Kallang with combined total value of $479,079
- HH Properties for Project : Aloft Hotel in 2023 with a total value of $270,265 and short term sales (Interior designers projects) with a total value of $167,871
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPersonal development programsHealthcare benefitsQuote
Your most unhappy customers are your greatest source of learning.
Bill Gates
Timeline
Procurement & Purchasing Manager
Avaya Singapore Pte Ltd
02.2010 - 01.2011
Business Development & Marketing Manager
CAL-COMP TECHNOLOGY PTE LTD
06.2005 - 02.2009
BBA - Business Administration
La Trobe University
04.2001 -
Marketing Manager
TAMURA CORPORATION, SINGAPORE BRANCH C/O CHEMICAL DIV
03.1995 - 06.2005
Senior Business Development Manager
Pacific Technical Products Pte Ltd
6 2013 - Current
Marketing & Business Development Executive
Relex Illumination Pte Ltd
4 2012 - 5 2013
Marketing Communication & Sales Manager
Laguna National Golf & Country Club
5 2009 - 1 2010