Dominic Choo
Summary
Analytical and strategic, with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.
Overview
10
10
years of professional experience
Work History
Brand Key Account Manager
Convergent Systems Pte Ltd
11.2017 - Current
- Created sales forecasts to target daily, monthly and yearly objectives.
- Supported sales and reporting for large and medium-sized accounts.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Store Manager
Simply Toys
11.2016 - 06.2017
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Planned schedules of store employees
Sales Associate
Simply Toys
11.2014 - 11.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sales Associate
GameMartz
12.2013 - 06.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided Level 1 and 2 technical support for related issues with products sold
Education
Diploma - Interactive Media Technology
Temasek Polytechnic
Singapore04.2011
"O" Levels -
Pasir Ris Secondary School
Singapore2007
Skills
- Account Management
- Customer Rapport
- Social Media Platforms
- Service Optimization
Languages
Chinese (Cantonese)
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Japanese
Elementary (A2)
Additional Information
- Proficient in MS Office Suite
Timeline
Brand Key Account Manager
Convergent Systems Pte Ltd
11.2017 - Current
Store Manager
Simply Toys
11.2016 - 06.2017
Sales Associate
Simply Toys
11.2014 - 11.2016
Sales Associate
GameMartz
12.2013 - 06.2014
Diploma - Interactive Media Technology
Temasek Polytechnic
"O" Levels -
Pasir Ris Secondary School
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