Hi, I’m
Doan Viet Chinh
Summary
Dedicated and hardworking professional with experience in customer service and sales. Seeking to leverage skills in communication and problem-solving to contribute to a dynamic team.
Overview
6
years of professional experience
Work History
Mixue Ice Cream and Tea
Food and Beverage Cashier
09.2024 - Current
Job overview
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Provide excellent customer service in a fast-paced environment
Family’s Business
Outdoor Sales
01.2021 - 01.2024
Job overview
- Provided ongoing support to existing customers, addressing concerns or questions promptly and professionally.
- Implemented sales strategies to penetrate new markets, resulting in significant expansion of the client base.
- Conducted market research to identify new sales opportunities.
Sheng Siong
Cashier
01.2019 - 01.2021
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured a positive shopping experience through effective communication with customers.
Education
High School Diploma Vietnam
Skills
- Cleanliness and hygiene
- Patience and empathy
- Cash handling expertise
- Food safety
- Product knowledge
- Customer service
- Teamwork and collaboration
- Problem-solving abilities
- Organizational skills
- Bilingual
Languages
Chinese (Mandarin)
Intermediate (B1)
Vietnamese
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Food and Beverage Cashier
Mixue Ice Cream and Tea
09.2024 - Current
Outdoor Sales
Family’s Business
01.2021 - 01.2024
Cashier
Sheng Siong
01.2019 - 01.2021
High School Diploma
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