DJURIA ABDUL RAHIM
Summary
Versatile and results-driven professional with a proven track record at Tan Tock Seng Hospital, enhancing patient safety and care. Excelled in relationship building and efficient task completion, significantly improving clinical quality standards. Skilled in food safety knowledge and patient care, demonstrating a commitment to excellence and customer satisfaction across diverse roles.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SALES PERSON
SELF EMPLOYED
12.2021 - 05.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Selecting and choosing different stalls and locations for the next day .
- understanding and learning to capture essence of each and different ground pf cusomers recieved from different location.(helps sales when we can share the same common ground knowlege)
SWAB ASSISTANT / LAB RESULT OBSERVER
PANCARE
08.2021 - 10.2021
- Maintained a high level of accuracy in data collection by regularly reviewing and updating observation protocols, ensuring consistency across all team members.
- Assisted in training new observers, sharing knowledge and best practices for accurate data collection procedures.
- Streamlined data collection processes through the development of detailed observation templates for consistent reporting.
- Aided in decision-making processes through the timely submission of comprehensive observation reports to project leaders.
TOKEN (DEVICE) AMBASSADOR/ ISSUER
GOVTECH
04.2021 - 07.2021
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
PARCEL WALKER
YAMAMOTO
09.2020 - 03.2021
- Improved walking abilities of clients by creating personalized and progressive exercise routines.
- Increased community awareness of the benefits of walking through participation in local events and partnerships with healthcare providers.
- Provided expert advice to new walkers on selecting appropriate footwear, gear, and attire for optimal comfort during exercise sessions.
- Enhanced clients'' mobility through carefully tailored stretching exercises and balance training.
CHILDCARE COOK
LITTLE GEMS PRESCHOOL
05.2019 - 03.2020
- Reduced food waste by efficiently managing inventory and using proper storage techniques.
- Collaborated with childcare staff to accommodate individual dietary needs and preferences of children in care.
- Improved kitchen efficiency by implementing new equipment and technologies that increased productivity without compromising safety standards.
- Ensured a safe environment by maintaining a clean and organized kitchen, adhering to health codes and regulations.
- Cooking with NHA and the school guidelines.
- Making sure they have their proper balance diet throughout each week.
HEALTHCARE ASSISTANT
TAN TOCK SENG HOSPITAL
11.2017 - 12.2018
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
HEALTHCARE PORTER
NUH/ISS
01.2017 - 10.2017
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as require.
- Knowing and kearning hospital rules and regulatuons according to hospitals protocol.
- Portering of patients from wards to wards or clinic.
- Portering of hospitals' equipments, confidential files and specimen following their protocol accordungly.
SERVICE CREW TO COOK ASSISTANT
BEUFORT HOTEL SENTOSA
09.2010 - 12.2013
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
High School Diploma -
PRIVATE CANDIDATE
Singapore12-2025
High School Diploma -
BEDOK TOWN SECONDARY
BEDOK NORTH STREET11-1998
No Degree -
FENGSHAN PRIMARY
BEDOK NORTH12-1994
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Patient safety and care
- Clinical quality program standards
- Time management
- Food safety knowledge, Cleanliness and hygiene
- Efficient task completion
- [Language] fluency
- Food preparation procedures
- Safe handling standards
- Food running
- Ordering procedures
- Inventory management
Certification
ATTENDED HMI FOR PHYSIOTHERAPY ASSISTANT TRAINING AND COMPLETE 7 MODULES WITH eE2i.
LONG HOURS MORNING WALKS, ONLINE READING, LISTENING TO MUSIC AND STRETCHINGS AND MEDITATION
Would every now and then do my after dawn ritual that is having long walks from my place in buit merah all the way to east coast non-stop accompanied by my MP3. The calm early dawn breaks atmosphere helps balancing my hormone and calms my nerve. Every now and then too i love working myself out with stretchings and breathing meditation techniques as i love the enhancement in the level of sharpness and agility. To move without worrying.
another hobby which i deeply enjoy and appreciate is good music. Baiscally any kind of genre would be the correct statement as i ,ix up my different genre of music in my playlist. EDM,House, R&B, Techno, Grunge, Metal , ballads, rock band etc... all kinds that I understand and feel the beat. it help pouring out whatever that is compressed in myself , helping me in relating alot on most situation in life .
Languages
English
Upper intermediate (B2)
Malay
Advanced (C1)
Mandarin
Intermediate (B1)
Timeline
SALES PERSON
SELF EMPLOYED
12.2021 - 05.2024
SWAB ASSISTANT / LAB RESULT OBSERVER
PANCARE
08.2021 - 10.2021
TOKEN (DEVICE) AMBASSADOR/ ISSUER
GOVTECH
04.2021 - 07.2021
PARCEL WALKER
YAMAMOTO
09.2020 - 03.2021
CHILDCARE COOK
LITTLE GEMS PRESCHOOL
05.2019 - 03.2020
HEALTHCARE ASSISTANT
TAN TOCK SENG HOSPITAL
11.2017 - 12.2018
HEALTHCARE PORTER
NUH/ISS
01.2017 - 10.2017
SERVICE CREW TO COOK ASSISTANT
BEUFORT HOTEL SENTOSA
09.2010 - 12.2013
ATTENDED HMI FOR PHYSIOTHERAPY ASSISTANT TRAINING AND COMPLETE 7 MODULES WITH eE2i.
High School Diploma -
PRIVATE CANDIDATE
High School Diploma -
BEDOK TOWN SECONDARY
No Degree -
FENGSHAN PRIMARY
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