Microsoft
Dizon John Carl Angelo Olano
Summary
I am a Mechanical Engineering student who is an enthusiastic and dynamic individual with strong critical thinking abilities and adaptability, capable of working in high pressure environments. I am a motivated individual that is keen on learning new experiences and taking on new responsibilities. I am able to withhold necessary responsibilities due to past Logistics experience and fuctionability to work in a team. I strive for self improvement and personal growth when it comes to working on a more personal level.
Overview
3
3
years of professional experience
Work History
Venue Associate
The Acai Affair
06.2024 - Current
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained venue cleanliness and housekeeping.
- Learned to handle food and edibles.
- Learned proper assembly of product in a systematic manner.
- Analyzed customer data to identify trends and anticipate customer needs.
Venue Associate
Timezone
02.2022 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Maintained venue cleanliness and housekeeping.
- Learned how machines function and how to manually troubleshoot machine.
Temp Worker
Don Don Donki
11.2021 - 12.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Polytechnic Diploma - Mechanical Engineering
Ngee Ann Polytechnic
535 Clementi Rd · 6466 655504-2026
N'Level Certificate -
Woodgrove Secondary School
3 Woodlands Ave 6, Singapore 73899012-2021
PSLE -
Woodgrove Primary School
2 Woodlands Drive 14, Singapore 73807912-2017
Skills
- Preparing reports
- Supporting sales staff
- Oral communication
- Business strategies
- Customer interaction
- Multitasking
- Manage inventory
- Reliability
- Time management abilities
- Adaptability
- Critical Thinking
Software
Video Editing
Photo Editing
Timeline
Venue Associate
The Acai Affair
06.2024 - Current
Venue Associate
Timezone
02.2022 - Current
Temp Worker
Don Don Donki
11.2021 - 12.2021
Polytechnic Diploma - Mechanical Engineering
Ngee Ann Polytechnic
N'Level Certificate -
Woodgrove Secondary School
PSLE -
Woodgrove Primary School
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