Divya Supalan
Summary
Dynamic and results-oriented professional with extensive experience in administrative and educational roles, notably at Learning Out of The Box. Demonstrated expertise in streamlining operations and enhancing organizational efficiency. Skilled in Microsoft Office and possesses excellent interpersonal skills. Proven track record of improving student enrollment processes and providing exceptional support to both staff and students.
Overview
17
17
years of professional experience
Work History
Administrative Executive
Learning Out Of The Box
01.2020 - 11.2024
- Maintain records and filing systems (both digital and physical), including student enrollment data, attendance, grades, and teacher records.
- Oversee the student enrollment process, including collecting necessary documentation and ensuring that all records are up to date.
- Answer inquiries from prospective students and guide them through the enrollment process.
- Serve as the primary point of contact for students, parents, and staff, responding to emails, phone calls, and in-person inquiries.
- Act as a liaison between students, parents, and educational staff to resolve any concerns or complaints.
- Assist with billing, tuition fee collection, and processing payments from students.
- Maintain records of payments, receipts, and invoices.
- Manage class schedules for teachers and students, ensuring that there are no conflicts.
- Assist with the recruitment process, including posting job advertisements and scheduling interviews for teachers and other staff.
- Maintain staff records, including leave applications, performance reviews, and contracts.
- Provide basic IT support for staff, students, and teachers, including setting up devices or troubleshooting.
- Perform administrative tasks for the boss, including handling correspondence, scheduling their appointments, managing emails, and preparing reports as needed.
- Record and upload daily book purchase orders made by customers into the system.
- Track order status and ensure that books are available for students as requested.
- Update inventory based on book sales and purchases to ensure accurate stock levels.
Administrative Assistant
PCF Sparkletots Kindergarten
01.2016 - 04.2019
- Preparation of financial reports for centre
- Monthly update of all students subsidy into centre's system
- Support centre with administrative documents, fee collection and invoice preparations
- Preparation of teacher's schoolwork materials and assisting in classes when needed
- Liaising with parents of outstanding payments and updating of system
- Preparation of petty cash, procurement & payment vouchers for centre
- Maintain of centre's staffs profiles
- Photocopying and filing of centre's documents
- Maintaining of stock lists and ordering of teaching supplies as needed
- Attend to walk-in parents
- Handle calls and enquiries in a timely and professional manner
- Assist other branch centre's activities and coordination of events
- Participating in yearly duties of (PAP) Minister's 'Meet-The-People Session'.
Centre Manager/Teacher
Seriously Addictive Mathematics
01.2015 - 01.2016
- Teaching of Mathematics subject to Primary Level school students.
- Support center with administrative documents & answering of calls, fee collections.
- Preparing of worksheets for students.
- In charge of staffs attendance in center.
- Stock up of inventory.
- Responsible for handling full spectrum of duties in center.
- Maintaining of center's cleanliness and environment.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Observed and evaluated students' performance, behavior, social development and physical health.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
Administrative Executive
Maze Logistics Pte Ltd
09.2012 - 12.2014
- Responsible for handling full spectrum of HR recruitment duties.
- Support business with administrative documents, calls & preparing reports and financial data on company's progress.
- Do follow-ups and meet-ups with existing & new clients, in order to secure job orders.
- Creating job advertisements & posting on online portals.
- Screen, select, evaluate & conduct interviews to shortlist potential candidates.
- Reference checking & database maintenance
Telemarketer/Administrator
GPS Alliance
06.2011 - 04.2012
- Set up appointments with interested customers according to schedule availability
- Recorded contact information of customers and potential customers
- Determined customer needs by asking relevant questions and listening actively to responses
Teacher
Kumon
02.2008 - 03.2009
- · Teaching of subjects Mathematics & English language.
- · Homework supervision.
- Coordination of worksheets & filing
Education
Advanced Diploma - Counselling Psychology Emphasis
Arium School of Arts & Science
Singapore12-2015
Diploma - Mass Communications
MDIS
Singapore10-2013
GCE 'O' Level -
Yishun Town Secondary School
11-2007
Skills
- Good oral and written communication skills in both English and Tamil language
- Excellent interpersonal skills
- Able to work as part of a team or on own as required
- Capable and eager to learn and take up challenging duties
- Meticulous and able to follow instructions
- Strive hard to achieve desired results
- Punctual and well-organized
- Patient and have a methodical approach at work
- Proficient in the use of computers including Microsoft Office
- Academic Qualifications
- Written communication skills
- Excellent interpersonal skills
Timeline
Administrative Executive
Learning Out Of The Box
01.2020 - 11.2024
Administrative Assistant
PCF Sparkletots Kindergarten
01.2016 - 04.2019
Centre Manager/Teacher
Seriously Addictive Mathematics
01.2015 - 01.2016
Administrative Executive
Maze Logistics Pte Ltd
09.2012 - 12.2014
Telemarketer/Administrator
GPS Alliance
06.2011 - 04.2012
Teacher
Kumon
02.2008 - 03.2009
Advanced Diploma - Counselling Psychology Emphasis
Arium School of Arts & Science
Diploma - Mass Communications
MDIS
GCE 'O' Level -
Yishun Town Secondary School
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