Divya Joseph
Summary
Professional engineer with focus on quality assurance and quality control. Skilled in identifying defects, implementing corrective actions, and maintaining compliance with industry standards. Strong emphasis on team collaboration and delivering reliable results. Ability to adapt to changing project needs and ensure high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Project QAQC Engineer
Omega Integration Pte Ltd
05.2022 - 05.2024
- Improved product quality by implementing rigorous QAQC processes and procedures.
- Facilitated internal audits to assess compliance with company policies and procedures, uncovering areas for improvement and ensuring alignment across departments.
- Conducted thorough inspections for adherence to project specifications, resulting in reduced defects and increased customer satisfaction.
- Increased accuracy of test results by calibrating instruments and equipment regularly, maintaining proper functioning throughout projects.
- Led efforts to obtain ISO certifications, demonstrating commitment to quality management principles within the organization.
- Collaborated with design engineers to identify potential problems early in the development cycle, mitigating risks before production began.
- Reviewed and approved engineering change requests, ensuring that modifications maintained product quality and conformed to project specifications.
- Ensured compliance with industry standards and regulations through meticulous documentation of test results and inspection reports.
- Streamlined project timelines by coordinating closely with cross-functional teams to ensure timely completion of deliverables.
- Performed statistical data analysis to identify trends in product performance, informing future design improvements.
- Spearheaded risk assessments for projects, proactively addressing potential issues before they became critical concerns.
- Evaluated vendor capabilities during supplier selection processes, ensuring strong partnerships with high-quality providers.
- Reduced production errors by conducting root cause analysis and implementing corrective actions.
- Implemented changes to work instructions based on audit findings, enhancing overall system effectiveness.
- Reviewed and approved quality requirements for purchase orders and engineering specifications to meet contract compliance.
- Interfaced with suppliers, inspectors and clients to resolve outstanding non-conformance issues prior to shipment.
- Analyzed data to identify trends in production and maintenance costs and developed strategies to reduce expenses.
- Collaborated with cross-functional teams to develop and implement process changes.
Test Engineering Officer (Validation Engineer)
Land Transport Authority (LTA), Singapore
04.2021 - 04.2022
- Assist the LTA test lead to manage the LTA contractor when carrying out testing and ensure adherence to test schedule;
- Monitor and update the testing programme and work schedule;
- Supervise the conduct of Field Equipment and Devices testing activities on sites;
- Assist in developing, analyzing and reviewing Field Equipment and Devices test plans, test scenarios, test cases for different testing phases;
- Liaise with the Site and Safety Engineer to ensure that all required site resources are promptly made available for testing and all safety guidelines are followed;
- Liaise with any sub-contractors, contractors, stakeholders and other personnel involved in the testing;
- Verify the adequacy of the test resources such as equipment & tools, vehicles, drivers and validate the accuracy and reliability of Test Measurement System;
- Ensure test is correctly setup and test data are ready before the testing;
- Update the progress of testing activities daily;
- Logging and tracking defects to closure;
- Consolidate all test data and results for analysis;
- Prepare regular test summary reports for progress reporting;
- Participate in regular test review meetings and prepare meeting records
QA/QC Assistant Engineer (IPQC- Quality Engineering)
Qualcomm, Singapore
10.2018 - 04.2021
- In charge of ensuring the quality standards of frontend wafer fab process (Lithography)
- Conduct in-process quality check at production line (Clean room environment) and verify its compliance to production (lithography Process) quality requirements
- Report non-compliance to immediate supervisor for escalating findings
- Drive action items closure base an “Open Issue” Master list
- Inspections & Audit for Preventive Maintenance & Corrective maintenance for all the equipment in use
- Document inspection results by completing reports and inputting data into quality database
- Ensuring the wafer process parameters are within the criteria's using SPC, Prollinc etc
- Liaising with process engineers/line lead/supervisors for closure of findings
QA/QC Technical Officer (Quality Assurance)
SBS Transit, (Gali Batu Depot) Singapore
06.2014 - 07.2018
- Ensuring Quality standards produced by individual departments in company is up to standards requirement
- Inspections & Audit for Preventive Maintenance & Corrective maintenance for the company
- Yearly MRT Station inspection, submission & follow -up of results with Land Transport Authority
- Conducting Internal ISO9001 (Quality Assurance) Audit & follow up with closure of Non-conformity based on audit findings
- Conducting internal ISO55000 (Asset Management) Audit follow up with closure of Non-conformity based on audit findings
- Planning & Scheduling of Internal Audit on each individual department to prepare for the audits
- Assisting External Auditors in the audit & ensuring company is prepared for the audit
- Assisting External consultants in Loss Control Audit at various sites including MRT depot maintenance & workshop area, stations maintenance service area
- In-charge of FMP (Feedback Management Portal) for DTL & Routing of daily Customer complaints to the relevant parties & follow up for closure
- Tracking & Trending of Engineering & Operational faults based on customer complaints & submission to LTA & CorpComms
- Consolidate, track and analyses operating performance standards of DTL
- Upon approval from Engineering Head submission to Land Transport Authority Rail Regulator on a monthly basis
- Tracking of train punctuality & availability for Key Performance Indicator (KPI)
- Consolidation & Analysis of Alcohol Breathalyzer Test results for14 departments and submission to top management
Education
Bachelor of Engineering (Hons) - Electronics
TEESSIDE UNIVERSITY
04.2021
Diploma - Electronics (EEE)
Republic Polytechnic
Singapore10.2013
Skills
- Experience in conducting Audits & Inspection on Electrical, Mechanical, Civil & Network areas (Railway, Marine & Semiconductor field)
- Qualified ISO9001:2015 (Quality Assurance) Internal Auditor
- Qualified ISO55000 (Asset Management) Internal Auditor
- Good knowledge in Railway System and its Environment
- Experience in Failure Analysis (FA) & Reliability auditing in Marine systems
- Microsoft Excel, Microsoft Word, Microsoft PowerPoint
- Creating & Analyzing Database (Excel)
- Experience in configuration and testing of bonding machines
- Efficient in Manufacturing and Quality assurance processes & reading system drawings and layouts
- Efficient in LEAN, FMEA, SPC,8D & Six Sigma process improvement methodologies
- Experience in Data Analysis & Report formatting using Excel
- Good knowledge on SPC and using it to evaluate the process or product quality according to the client requirements
Awards
Attended ISO9001:2015 Internal Auditor Course.
Attended ISO55000 Internal Auditor Course.
Attended Rail Human Factors Investigation (LITE) Course
Attended Perform Track Trained Person Role Course
Attended LEAN, FMEA,8D & Six Sigma process improvement Course.
Attended WSQ - Interpret Railway Operations and its environment Course.
Attended Rail Emergency Preparedness course (REPC)
Attended Building Construction Site Supervisor (BCSS)
Received Tuition Grant Award from Ministry of Education.
Quarterly Employee Cares Award2017.
Annual Employee Cares Award.
Timeline
Project QAQC Engineer
Omega Integration Pte Ltd
05.2022 - 05.2024
Test Engineering Officer (Validation Engineer)
Land Transport Authority (LTA), Singapore
04.2021 - 04.2022
QA/QC Assistant Engineer (IPQC- Quality Engineering)
Qualcomm, Singapore
10.2018 - 04.2021
QA/QC Technical Officer (Quality Assurance)
SBS Transit, (Gali Batu Depot) Singapore
06.2014 - 07.2018
Bachelor of Engineering (Hons) - Electronics
TEESSIDE UNIVERSITY
Diploma - Electronics (EEE)
Republic Polytechnic
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