Diogenes Alexander A. Abapo
Talisay City
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Customer service representative Under Verizon Telco Account
Continuums global solutions
06.2023 - 07.2024
Customer service representative under healthcare account
Iploy staffing solutions
12.2021 - 04.2022
English As Second Language Teacher (ESL)
Jung Jun English Center Corp.
06.2017 - 04.2021
English As Second Language Teacher (ESL)
Jung Jun English Center Corp.
06.2013 - 10.2016
Education
Bachelor of Science in Hotel & Restaurant Management -
Salazar’s Colleges Of Science & Institute Of Technology
01.2012
Bachelor of Science in Hotel & Restaurant Management -
Salazar’s Colleges Of Science & Institute Of Technology
01.2012
Cansojong National High School
01.2009
Cansojong National High School
01.2009
Talisay City Central School
01.2004
Talisay City Central School
01.2004
Skills
- Computer literate
- Knows MS word
- Knows how to make business marketing template in canva
- Graphic Design
- Adobe photoshop
- Team worker
- Creative
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
Personal Qualities
- Enthusiastic
- Reliable
- Good team worker
- Works well under pressure
- Willing to learn
- Quick learner
- Hardworking
Certificatesacquired
- Singapore Work Readiness Program Certificate, 07/19/24
- Korean Language Training Certificate, 12/16/18
- Social Media Management Course Certificate, 02/02/22
- General Virtual Assistant Certificate, 02/02/22
- Virtual Executive Assistant Course Certificate, 02/02/22
Personal Information
- Age: 32
- Height: 5'6
- Weight: 50kg
- Date of Birth: 01/09/92
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
- Religion: Born again Christian
References
- Ingrid A. Carbonera, Assistant Manager, Red Ribbon Inc., 09163882974
- Coreen Mission, Data Analytics Manager, Dover Business Corporation, 09055255541
Timeline
Customer service representative Under Verizon Telco Account
Continuums global solutions
06.2023 - 07.2024
Customer service representative under healthcare account
Iploy staffing solutions
12.2021 - 04.2022
English As Second Language Teacher (ESL)
Jung Jun English Center Corp.
06.2017 - 04.2021
English As Second Language Teacher (ESL)
Jung Jun English Center Corp.
06.2013 - 10.2016
Bachelor of Science in Hotel & Restaurant Management -
Salazar’s Colleges Of Science & Institute Of Technology
Bachelor of Science in Hotel & Restaurant Management -
Salazar’s Colleges Of Science & Institute Of Technology
Cansojong National High School
Cansojong National High School
Talisay City Central School
Talisay City Central School
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