Report to Assistant outlet Manager (Tiffany Coffee House)
Started as waiter. Promoted to Junior Captain within 3 months.
Lead a team of 2 to 3 service staffs.
Served customers and guide junior staffs accordingly.
Industry: Hotel / F&B
Last drawn salary $780.00
Banquet Operations Supervisor
Novotel Orchid Hotel
Singapore
02.1988 - 04.1990
Reported to Banquet Operations Manager
Set up seminar rooms / functions rooms accordingly to the event order given by Banquet Sales Department.
To lead a team of service staffs consisted of full timers and part timers (Up to 30 service staffs per event, serving up to 350 customers per event).
Working with kitchen chef closely regards to events food replenishment.
Industry: Hotel / F&B
Last salary drawn: $1650.00
Assistant Trainer
Shatec
Singapore
04.1990 - 04.1992
Reporting to Training Officer (F&B Operations) Mr David Chan / Mr Mike Low / MR Alan Lowe.
Started as a student for 1st Year, 2nd year attached to SHATEC as an Assistant Trainer (Supervised Field Training) due to the requirement by the REMY SCHOLARSHIP terms and condition.
To assist the Training Officer to guide and coach all the trainees during the operation hour. Conduct briefing for the pre-ops and post-ops.
Industry: Education / F&B
Last salary drawn: $750.00 (Training Allowance Only)
Restaurant Supervisor
Jack's Place Group
Singapore
04.1992 - 10.1992
Reporting to Outlet Manager.
Assist the Outlet Manager in his daily operation/Admin duties.
Training service staffs to enhance their service skills and upsell techniques.
Industry: F&B
Last salary drawn: $1750.00
National Service Full Time (NSF)
SAF
Singapore
10.1992 - 08.1994
Enlisted to National Service.
Infantry (4 SIR) Rifle Company.
Rank: Lance Corporal.
Appointment: GPMG Gunner.
Attached to Taiwan/Brunei/Thailand for training.
Given 2 months early O.R.D from my Officer-In-Command (Company OC) due to my high commitment during my operational training.
Area Manager
Jack's Place Group
Singapore
08.1994 - 09.1995
Reporting to the Company Directors.
Started as Outlet Manager at Yen San Building (Largest outlet in Jack's Place with sitting capacity of 150 persons).
Sales from average 90K raised to 130K per month.
Promoted to Area Manager in charge of 3 outlets within 4 months.
Industry: F&B
Last salary drawn: $2500.00
Coffee House Manager
Cairnhill Hotel
Singapore
09.1995 - 03.1996
Reporting to F&B Manager (Bernard Ho).
Managed the operations and admin for the Coffee House. 24 Hours.
Managed a team of 20 service staffs.
Industry: Hotel/F&B
Last salary drawn: $2750.00
Operations Manager
American Chilis Restaurant
Singapore
03.1996 - 05.1997
Reporting to Operations Directors / GM Bernard Ho / Ronald Tan.
In charge of the outlet at Boat Quay with the sitting capacities of 230 pax.
Average sales of $300k per month.
Managing total staffing of 45 persons.
Industry: F&B
Last salary drawn: $3050.00
Beverage Manager
Novotel Orchid Hotel
Singapore
06.1997 - 01.1999
Reporting to Director Of F&B (Ronald Tan).
In charge of: Lobby Music Lounge, Lime Light Karaoke Lounge, Mini Bar.
Leaded a beverage department of 60 staffs.
Designed new beverage menu for the hotel.
Industry: Hotel/F&B
Last salary drawn: $3300.00
Operations Manager (Hotel & Head of Department F&B)
Copthorne King's Hotel
Singapore
03.1999 - 06.2004
Reporting to Board Of Directors CDL Chairman Mr Kwek Leng Beng & Director Mr Yeoh Cheng Kang & Hotel GM Eddie Yeoh Ban Heng directly.
Managed total 150 staffs in the F&B Department.
Average monthly sales turnover of $1.5 millions.
Industry: Hotel / F&B
Last salary drawn: $4800.00
General Manager
Botter Singapore Pte Ltd
Singapore
02.2004 - 12.2015
Reporting to Regional Director.
Managed wholesale & retail shops for Singapore (Wines & Spirits) with average monthly sales turnover of $1.8 millions.