Learning Cybersecurity Fundamentals
Dinie Zulhusni Bin Gazali
Retail Supervisor
Singapore
Summary
Diligent with robust background in retail supervision and team leadership. Successfully managed store operations and enhanced customer satisfaction through strategic inventory control and staff training. Demonstrated proficiency in conflict resolution and sales optimization. Able to adapt in fast paced working environment
Overview
14
14
years of professional experience
11
11
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Retail Supervisor
PUMA
10.2022 - 04.2025
- Manage daily retail operations, manage store Visual merchandising, assign daily roles for staff, stocks receiving and liasing with duty manager on store issues. And as well as attend monthly office meetings for store sales overview.
- Responsible for daily retail showroom and pop-up event operations, ensuring timely setup, smooth execution, and efficient teardown.
- Maintain inventory accuracy during inbound/outbound movements, stock take, and reconciliation.
- Maintain a clean, organized, and visually appealing store environment; ensure shelves are well-stocked, fixtures are presentable, and pricing is clearly displayed in line with brand and visual merchandising standards.
- Lead the team in delivering outstanding customer service, creating a welcoming and engaging shopping experience.
- Prepare and manage weekly staff rosters (full-time and part-time), ensuring optimal manpower allocation based on event needs and budgets.
- Monitor individual and team performance; provide guidance and support to meet or exceed targets.
- Ensure accurate and secure handling of all transactions, across various payment modes.
- VM Captain / Nitro Expert for previous outlet in SINGPOST
Dept. Supervisor
Toys R Us
11.2013 - 07.2022
- Merchandising and cashiering duties, delegating daily task to staff and provide e-commerce support backend
Trainee Project Executive
StarPest Control Pte Ltd
05.2013 - 07.2013
- Handling of administrative reports and to liase straight with NEA personnel for investigation regarding pest habitats, and also to deploy which areas that needs to be covered for pest activities.
- Left due to unfriendly work environment.
Management Agent
Morven Solutions Pte Ltd
07.2012 - 05.2013
- To supervise contractors from Horticulture, Conservancy and Building management as well as fire safety on-site.
- Perform duties as an authorized representative of the Facilities Management Manager
(FMM). - Station on-site to oversee day-to-day planning, management and operations of facilities
management works and services. - Present during performance auditing and render
- Supervise in managing the overall operation,
maintenance and upkeep of the property and facilities. - Manage building’s facilities including but not limited to assets enhancement, supervision
of contractors.
Auxiliary Police Officer
Certis CISCO Pte Ltd
12.2010 - 04.2012
- To provide armed escort and security service as well as major ad-hoc assignments in NDP, F1 assignments
- Left at own accord
Education
PSLE -
Kranji Primary School
01.1995 - 01.2000
GCE - 6 ‘N’/ 3 ’O’ Levels Credits
Regent Secondary School
01.2001 - 01.2005
NITEC - undefined
ITE Balestier
01.2006 - 01.2008
NITEC in Infocommunications Technology - Infocommunications Technology
Balestier ITE West Campus
Skills
Sales development
Cash handling oversight
Willingness to learn
Staff training and development
Inventory control
Customer service management
Task delegation
Store maintenance
Promotions and marketing
Attention to detail
Problem-solving abilities
Complaint handling
Certification
Bronze WSQ Certification, Workforce Service Qualification, Certis CISCO Pte Ltd, Singapore, 2011, Use T-Baton, Bronze, Handle Counter Terrorism Activities, Bronze, Conduct Crowd/Traffic Control, Bronze, Provide Armed Protection For Institution, Bronze
Previous Employment
PUMA SG
Results Of Gce O Level
'O' Level, 2005, 'O' Level, Regent Secondary School, Singapore, 3, English Language, C5, Science (Chem/Bio), D7, Design Technology, C5, Malay, B4, Malay Oral, Pass
Latest Tertiary Examination Results
NITEC in Infocommunications Technology, NITEC in Infocommunications Technology, 2008, 0200, Correspondence, Full-Time, Infocommunications Technology, Balestier ITE West Campus, Singapore, Singapore, Sports and Wellness, Satisfactory, Servers and Network Admin, C, Infocomm Projects, C
School Attachment Internship
07/01/07, 07/01/07, ORACLE, Professional development (Gridpass)
Character Referees
Rudy, Puma, Assistant Manager Retail Merch, HP : 85712911
Highest Academic Qualification
ITE Certificate
ITE Certificate Year
2008
Personal Information
- ID Number: S***831Z
- Citizenship: Singapore Citizen
Interests
Timeline
Retail Supervisor
PUMA
10.2022 - 04.2025
Dept. Supervisor
Toys R Us
11.2013 - 07.2022
Trainee Project Executive
StarPest Control Pte Ltd
05.2013 - 07.2013
Management Agent
Morven Solutions Pte Ltd
07.2012 - 05.2013
Auxiliary Police Officer
Certis CISCO Pte Ltd
12.2010 - 04.2012
NITEC - undefined
ITE Balestier
01.2006 - 01.2008
GCE - 6 ‘N’/ 3 ’O’ Levels Credits
Regent Secondary School
01.2001 - 01.2005
PSLE -
Kranji Primary School
01.1995 - 01.2000
NITEC in Infocommunications Technology - Infocommunications Technology
Balestier ITE West Campus