Summary
Overview
Work History
Education
Skills
Basketball
Timeline
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Dinh Gia Bao Trinh

Dinh Gia Bao Trinh

Student
Singapore,Singapore

Summary

Life is a dynamic blend of learning and application as a diploma student at Republic Polytechnic, balancing the rigorous obligations of academia with the fast-paced world of hospitality as a restaurant waiter and banquet server. My time management abilities have been sharpened by juggling work and school, and I've learned the importance of flexibility and prioritisation. Serving a wide range of clients has helped me develop my empathy and communication skills, and I've become an expert at meeting different needs in a classy and effective manner. The difficulties of multitasking in a busy setting have cultivated resilience and calm under pressure. Every encounter and task helps me grow both personally and professionally, moulding me into a well-rounded person who can thrive. Every day is a lesson in adaptability in any environment

Overview

2
2
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Banquet Server

Capella Singapore - Sentosa Island, Singapore
2024.04 - Current
  • Added food items, beverages, and utensils to trays and immediately delivered to correct tables/areas.
  • Monitored staff money handling for suspicious behaviors like card skimming.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Assisted guests in answering questions, and providing general information.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Served meals to customers according to established guidelines.
  • Maintained flexible work schedule to meet event needs.

Restaurant Server

Lucky Saigon Cafe
2022.11 - 2023.02
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.

Education

Diploma - Media Production And Design

Republic Polytechnic
Singapore
2022.04 - Current

No Degree - Secondary Education

New Town Secondary School
Singapore
2018.01 - 2021.11

Skills

Team Player

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Basketball

More than simply a game, basketball has shaped my identity and character and become a part of my life. It teaches me discipline, teamwork, and resilience from the first dribble to the exhilaration of a buzzer-beater. Its influence extends beyond the walls of the court. My heartbeat is matched by the rhythm of the hardwood floor, which motivates me to pursue excellence on and off the court. It's more than just a pastime for me—through successes and failures, it's a path of self-awareness and development that has shaped who I am today.

Timeline

Banquet Server

Capella Singapore - Sentosa Island, Singapore
2024.04 - Current

Restaurant Server

Lucky Saigon Cafe
2022.11 - 2023.02

Diploma - Media Production And Design

Republic Polytechnic
2022.04 - Current

No Degree - Secondary Education

New Town Secondary School
2018.01 - 2021.11
Dinh Gia Bao TrinhStudent