Accomplished Regional Manager with a proven track record at MODWAY (M) SDN BHD, adept in regional planning and business development. Expertise in enhancing operations, achieving a 100% Factory on Time Delivery, and fostering robust international relations. Skilled in systems software and excelling in customer/vendor relations, I drive performance and quality to new heights.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Regional Manager
MODWAY (M) SDN BHD
01.2017 - Current
Overseeing daily operations, managing budgets, and setting performance objectives
Head for product development, sourcing, factory management and quality
Planning, evaluating, and optimizing operations to be efficient and cost-effective
Ensuring products and services comply with regulatory and quality standards
Ensuring company standards and procedures are followed
Senior Quality Auditor/Hard line
ASIA INSPECTION LIMITED
01.2012 - 01.2017
Performing Quality and Safety Inspections and Factory Audits
Inspection according to international inspection standards and the specific instructions of our customers/client
QC Manager
SITCOM U.S
01.2010 - 01.2012
QMS supervises staff and oversees product development procedures to ensure that products meet quality and efficiency standards
A quality inspector monitors the quality of incoming and outgoing products or materials according to schedule and shipments
Conducting tests, analyzing measurements, and overseeing production processes
Understanding customer expectations of and needs from a product and developing quality control processes
Designing product specifications
Ensuring products are designed with adherence to legal and safety standards
Producing statistical reports on quality standards
Reporting to upper management on quality standard issues
Evaluating product recalls
Examining the quality of raw materials that are used in production
Quality Auditor/Inspection
ASIA INSPECTION LIMITED
01.2008 - 01.2010
Performing Quality and Safety Inspections and Factory Audits
Inspection according to international inspection standards and the specific instructions of our customers/client
Audit in compliance with the existing labour regulations in these countries
Committed to abiding by the national laws, legislation and regulations of the countries in which we carry out inspections and audits
Quality inspection throughout use the ISO 2859 tables (also known as AQL tables) to measure acceptable levels of quality of the products to be inspected
Social accountability standards much like ISO 9000 for quality management and ISO 14000 for environmental management
Factory Audit (FA) with reference to ISO 9000, SA 8000, or the customer’s specific requirements, will perform the Factory Audit
Senior Quality Assurance
WILLIAM E CONNOR & ASSOCIATES (M) SDN BHD.
07.2003 - 11.2008
Company Overview: www.weconnor.com
Quality Assurance, Liaise with vendors on day-by-day inspection activity, scheduling ship dates, work on product development and solving quality related problems
Follow-up on Quality Issues Implementation
Raw materials (Lumber, Hardware, Packaging)
Subcontractors (evaluating, monitoring, and inspecting)
In-house manufacturing (inline inspections)
Machinery and equipment (calibration, settings, torque test and jigs)
Completed products (Final inspection)
Product development (construction standards / pre-development meetings)
Finishing (Finishing inspections / control checks / reworks
Preparing fall out rate report using defect clarification monthly basis
Responsible for product inspection and safety requirement
Production and manufacturing process problem solving
Follow processes and operational policies in selecting methods and techniques for obtaining solutions
Acts as advisor to subordinates to meet schedules and/or resolve technical problems
Involved in ISO 9001:2000, inspection audits and documentation
Ensure proper documentation and data-integrity
Attend weekly quality meeting to discuss on process improvement to meet 'Zero Defect' goal
Respond to client requests or events as they occur
Achieved 100% Factory on Time Delivery with AQL requirement
Implemented 'Do it Right the First Time' to avoid reworks and wastages
Responsible for all aspects of production/packaging processes, including line capacity, preparing inspection equipment set-up with calibrated
Verify that vendor has the following SOP for lamination process: Lamination glue / adhesives of D4 standard or as specified must be used for laminated boards
Responsible to conduct packaging drop testing and carton burst strength
Www.weconnor.com
Quality Control / Draughtsman
ASHLEY FURNITURE INDUSTRIES (M) SDN BHD
04.2001 - 07.2003
Company Overview: http://www.ashleyfurniture.com/
Quality Assurance, Liaise with vendors on day-by-day problems, scheduling ship dates, work on product development and solving quality related problems
Follow-up on Quality Issues Implementation
Understanding and studied Deming Management Model (Training)
Responsible for CAD drawing and product spec parts drawing
Http://www.ashleyfurniture.com/
Education
MASTER IN BUSINESS ADMISTRATION - General
UNIVERSITY PERDANA
11.2024
BACHELOR OF BUSINESS ADMINISTRATION - Business Administration
EUROPEAN UNIVERSITY OF IRELAND
01.2003
DIPLOMA OF INFORMATION TECHNOLOGY - Software Development
TAFE COLLEGE SEREMBAN
Seremban
01.2001
Skills
Regional planning
Business development and planning
International relations
Goals and performance
Customer and vendor relations
Systems and software expertise
QC planning
Material testing
Sampling procedures
Certification
Certificate in Internal Audit ISO9001-2008, British Standards Institution (BSI), 01/01/10
Certificate in Occupational Safety & Health, FMM Institute-Seremban, 01/01/09
Australian Institute of Certified and Strategic Management (A.C.S.M), Technomatic Seremban, 01/01/03
AutoCAD 2002 Certificate, Informatic College Seremban, 01/01/02
Quality Management System Auditor/Lead Auditor ISO 9001:2008, British Standards Institution (BSI), 01/01/15
Quality Management System Auditor/Upgrade to ISO 9001:2015, SQAC (UKAF), 01/01/16
References
Mr Hussein, Bureau Veritas Head Malaysia, 012-2039615
Mr Josh Law, Corporate QA Manager William E Connor, +85267363049
Gordon Tan, Hillsdale Asia Product Development Manager, 0193161979
Sam Lim, Former Malaysia WECA QA Manager, 0281133656
Sukhvinder Chawla, Managing Director Asia Inspection (Asia Operation), +919999215229
Stockton Weikel, VP Quality Elements International, +81909700592
LS Goi, Director of Technical WSI, +60 12-213 0219
Jerry, Former SITCOM QC Manager / Netherland Country Manager, +84903934718
Personal Information
Date of Birth: 02/01/80
Languages
Tamil
First Language
English
Proficient (C2)
C2
Malay
Proficient (C2)
C2
Timeline
Regional Manager
MODWAY (M) SDN BHD
01.2017 - Current
Senior Quality Auditor/Hard line
ASIA INSPECTION LIMITED
01.2012 - 01.2017
QC Manager
SITCOM U.S
01.2010 - 01.2012
Quality Auditor/Inspection
ASIA INSPECTION LIMITED
01.2008 - 01.2010
Senior Quality Assurance
WILLIAM E CONNOR & ASSOCIATES (M) SDN BHD.
07.2003 - 11.2008
Quality Control / Draughtsman
ASHLEY FURNITURE INDUSTRIES (M) SDN BHD
04.2001 - 07.2003
MASTER IN BUSINESS ADMISTRATION - General
UNIVERSITY PERDANA
BACHELOR OF BUSINESS ADMINISTRATION - Business Administration
EUROPEAN UNIVERSITY OF IRELAND
DIPLOMA OF INFORMATION TECHNOLOGY - Software Development
TAFE COLLEGE SEREMBAN
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