Dinar Aleksandra Tenuun

• Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
• Utilise appropriate techniques which are suited to patients and clients during sessions to help them develop greater self-awareness and coping skills for managing stressors.
• Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
• Evaluate patients' progress regularly, adjusting treatment plans as necessary based on changing needs or circumstances.

• Interview and assess risky behaviours, emotional and mental status
• Offering support in psychological problems, anger management issues and substance abuse
• Providing psychoeducation to help in self-regulation, reform and reintegration into society
• Evaluating and report on offenders' progress
• Assess suitability of penitentiary inmates for release under parole and statutory release programs and recommendations to parole boards.

• Serve as an auxiliary counsellor to military personnel and their loved ones in the event of emotional or thanatological issues
• Provide psychological support for soldiers' family
• Participating in SAF events and role-related skills training, combat and in-camp training
• Serve in various deployments
• Contributing to training and curriculum planning for the annual reservist in the auxiliary counselling unit

Assessed student progress and provided feedback to parents and guardians

• Strategise effective learning methods for students such as using play or expressive therapy
• Tailor learning and social skills acquisition according to individual's needs and personalities.
• Assisting caregivers of children who are struggling with the children's disabilities
• Counselled individuals to help understand and overcome personal, social, or behavioural problems affecting educational situations.

• Conducts project-based speech and drama and debate workshops in local government primary and secondary schools
• Training students to be equipped with soft skills
• Provide training in researching, presentation, speaking and problem-solving skills
• Initiated, facilitated, and moderate classroom discussions.

• Trained employees on quality control procedures and standards.
• Monitoring employees' well-being
• Analysing trend of complaints and compliments across departments and enterprises
• Identified performance gaps within processes and developed improvement plans.
• Assisting the CEO in rewards remuneration and budgeting
• Key organiser of the Excellent Service Award (EXSA)
• Development team member of the then Downtown East Resort

• Collaborated with flight crew members to provide excellent customer service
• Trained new and existing cabin crew members on safety and customer service protocols
• German language translation on German speaking operated flights
• Conducting aircraft launch exhibitions and presentations in overseas convention