DINA SOMOZA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Crew Attractions Operation position. Ready to help team achieve company goals.
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
GUESS Pte.Ltd.
06.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Guest Experience Ticketing
RWS
02.2018 - 05.2022
- Greeted guests upon arrival by providing warm welcome.
- Provided guest assistance and recommendations for tourist attractions and local attractions information
- Handled customer complaints to satisfy and retain guests.
- Facilitated and coordinated transportation services for guests.
- Up selling a tickets for day tickets and annual passes, express ticket for USS, Sea Aquarium and Adventure cove.
- Redemptions tickets from different travel agents purchased
- We do Turnstiles to scan a tickets for entry and re-entry in a same day.
- We do Cashiering for make payment of purchase Tickets by cash, card, and nets have no discrepancy.
Sales Associate
Giordano Pte. Ltd.
06.2017 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Sales Associate
Bossini Pte. Ltd.
11.2016 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Marketing
Manila Central University (PHILIPPINE)
CALOOCAN CITY PHILIPPINE 04.2003
Skills
- Guest Relations
- Product Promotion
- Sales Trends
- Local Attraction Knowledge
- Verbal Communication
- Social Perceptiveness
- Cash Register Operation
- Multitasking Strengths
- Money Handling
- Cash Handling Accuracy
- Time Management
- Information Updates
- Customer Care
Timeline
Sales Associate
GUESS Pte.Ltd.
06.2023 - 08.2023
Guest Experience Ticketing
RWS
02.2018 - 05.2022
Sales Associate
Giordano Pte. Ltd.
06.2017 - 03.2018
Sales Associate
Bossini Pte. Ltd.
11.2016 - 05.2017
Bachelor of Science - Marketing
Manila Central University (PHILIPPINE)
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