Diksha Khemlani
Singapore
Summary
Experienced Product Manager & Business Strategist with 4+ years of expertise in app development, QA testing, and leadership. As the former Product Lead at Spoused, a digital platform currently in its MVP stage, I successfully managed cross-functional teams, drove product development, and executed strategic initiatives to guide the product to market readiness. Adept in Agile methodologies, I excel in managing product roadmaps, optimizing workflows, and ensuring product quality through rigorous testing and feedback cycles. Passionate about leveraging entrepreneurial skills in a structured environment, I am eager to contribute to a growth-oriented team by applying my leadership experience and technical expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Lead
Spoused App
12.2023 - 11.2024
- Led product development from ideation to MVP launch, overseeing cross-functional teams (design, development, marketing) to create a relationship management app
- Drove fundraising efforts & developed pitch decks to established investor relationships
- Developed go-to-market strategies, focusing on market analysis, user feedback gathering, and feature prioritization to position the app for future growth
- Created and managed the product roadmap, aligning business goals with development timelines, driving product iterations based on data and user feedback
- Conducted Agile ceremonies (sprints, backlog refinement, and reviews), ensuring timely delivery of product features
- Engaged with users directly to gather feedback, driving product refinements and ensuring long-term customer satisfaction
Senior QA Engineer
DBS Bank
04.2022 - 12.2023
- Led QA testing efforts for DBS's digibank web & mobile apps, ensuring quality control and regulatory compliance for Android & iOS platforms
- Designed and executed manual test cases based on project requirements, ensuring features met business specifications and quality standards
- Collaborated with product managers and developers during Agile ceremonies to ensure alignment on product features and goals
- Managed the defect lifecycle, quickly identifying and reporting defects, working with teams to resolve issues and maintain high standards
- Created and maintained test plans and schedules, ensuring alignment with project timelines and project deliverables
- Led risk assessments and impact analysis, identifying potential issues early and working with cross-functional teams to mitigate them
Quality Assurance Analyst
United Overseas Bank (UOB)
08.2021 - 03.2022
- Led testing efforts for UOB's web & mobile applications, ensuring that they met business specifications and delivered a seamless user experience
- Conducted functional, regression, and integration testing, identifying and resolving defects to ensure product quality and stability
- Developed and maintained detailed test plans and test cases, improving accuracy and efficiency in test execution
- Played a key role in User Acceptance Testing (UAT), ensuring that the final product met business needs and user expectations
- Collaborated with developers to troubleshoot and resolve defects, enhancing the overall product quality and user experience
Software Trainee (Full-Stack Development)
Optimum Solutions
04.2021 - 08.2021
- Assisted in Java-based development for a banking application, contributing to both the back-end (using Spring Boot) and front-end components
- Gained hands-on experience with unit and integration testing, ensuring the development of a robust banking application
- Supported User Acceptance Testing (UAT) efforts, gathering user feedback and ensuring the banking application met business objectives
- Developed and documented test cases, ensuring comprehensive validation of the application functionality and user needs across web and mobile platforms
- Assisted in Agile project management, contributing to task coordination, milestone tracking, and sprint reviews using Jira
Passenger Relations Manager
Singapore Airlines
04.2017 - 03.2019
- Managed premium services in the SilverKris Lounge, ensuring a high-touch, personalized experience for First and Business class passengers, including VIPs and unaccompanied minors
- Delivered exceptional customer service, addressing inquiries, requests, and ensuring passengers' needs were met promptly and courteously
- Oversaw lounge operations, including inventory management, staffing, and catering to passenger preferences, maintaining a high standard of service
- Promoted customer loyalty and retention, offering personalized services to frequent flyers and high-net-worth individuals, ensuring a seamless travel experience
- Handled VIP check-ins and special passenger services, ensuring the comfort and safety of passengers with special requirements
Education
Bachelor in Engineering (HONS) - Electrical and Electronic Engineering
University of Hertfordshire
01.2020
Diploma in Electronics -
Temasek Polytechnic
01.2013
GCE O Level Experience -
CHIJ Katong Convent Secondary School
01.2009
Skills
- Product Lifecycle Management
- Roadmap Planning
- Agile
- Scrum Methodologies
- Stakeholder Communication
- Team Leadership
- Cross-functional Collaboration
- Business Strategy
- Resource Allocation
- Vendor Management
- Go-to-Market Strategy
- Fundraising
- Investor Relations
- Market Analysis
- Customer Acquisition
- Test Strategy
- UAT
- Test Case Management
- Defect Tracking
- Continuous Improvement
- Full-Stack Development
- Requirements Gathering
- Risk Management
- Technical Documentation
- User Stories
- Jira
- Confluence
- GitHub
- Jenkins
- Selenium
- Microsoft Project
- In Vision
- Mock flow
- Object-Oriented Programming
- JAVA
- Spring
- Spring Boot
- JavaScript
- React
- Responsive Web Design
- UI/UX
- HTML5
- CSS3
- MySQL
- MongoDB
- SonarQube
- Junit
- Maven
- Basecamp
- SharePoint
- Visio
- Flowcharts
- HTML
- C
- PHP
- MATLAB
- SQL
- SQL Management Studio
Certification
- Prince 2 Project Management Certified
- Certified Scrum Product Owner (CSPO), Scrum Alliance
- Adobe Certified Associate Educator using Adobe Photoshop CS5
- Adobe Certified Associate Educator using Adobe Premiere CS5
Languages
French
Hindi
Malay
Sindhi
Sinhala
Personal Information
Nationality: Singaporean
Timeline
Product Lead
Spoused App
12.2023 - 11.2024
Senior QA Engineer
DBS Bank
04.2022 - 12.2023
Quality Assurance Analyst
United Overseas Bank (UOB)
08.2021 - 03.2022
Software Trainee (Full-Stack Development)
Optimum Solutions
04.2021 - 08.2021
Passenger Relations Manager
Singapore Airlines
04.2017 - 03.2019
Diploma in Electronics -
Temasek Polytechnic
GCE O Level Experience -
CHIJ Katong Convent Secondary School
Bachelor in Engineering (HONS) - Electrical and Electronic Engineering
University of Hertfordshire
Similar Profiles
MOHD GUFRAN CHORWADWALAMOHD GUFRAN CHORWADWALA
Manual QA at LET'S TALK Mobile App (Admin app/Customer app)Manual QA at LET'S TALK Mobile App (Admin app/Customer app)
AUSTIN GRIFFESAUSTIN GRIFFES
FREELANCE/GIG WORK at DJ’S LANDSCAPING, VERYABLE APP, ADIA APPFREELANCE/GIG WORK at DJ’S LANDSCAPING, VERYABLE APP, ADIA APP
CHIN XIAN OHCHIN XIAN OH
Moderator at Moon App Trading bot appModerator at Moon App Trading bot app
John Jethro E. GanzonJohn Jethro E. Ganzon
Cloud Infrastructure Team Lead at AccentureCloud Infrastructure Team Lead at Accenture
Goolnora ArslanovaGoolnora Arslanova
KYC Analyst at Crédit Agricole CIBKYC Analyst at Crédit Agricole CIB