Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Dianne Lozarita Sapitan

Singapore

Summary

I am currently 23 years old this year, I'm a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Retail Associate

Adidas
06.2025 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Part Time Barista

Starbucks Corporation
11.2022 - Current
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues and communicates information to manger so that the team can respond as necessary to create the third-place environment during each shift.

Lab Technician

P&G Singapore innovation Centre / GWIA PTE LTD
07.2023 - 09.2023
  • F&F Home / Fabric Care Lab:
  • Lab equipment calibration/ Room & fridges temperature/ humidity measurement.
  • Lab housekeeping Coordinate and review with client and other team members on assigned tasks.
  • Track and monitor progress and completion of existing task.
  • Perfume Compounding, select materials from inventory that is needed for compounding, Compound the perfume as per guided formula, Update the making sheet, Clean the lab tools that were used for weighing.
  • Product application, picking materials from inventory that is needed for product making.
  • Perfume making for product application.
  • Make product batches by applying perfume to unperfumed product bulk.
  • Fill in batch making record in ELN and submit.
  • Clean lab tools used for making.
  • Preparation for odour evaluations, prepare evaluation sheet/dispensing sheet, oil/ samples for evaluation, prepare samples for in use evaluation and prepare the samples for neat odour evaluations.

Lab Technician

P&G Singapore innovation Centre / GWIA PTE LTD
03.2023 - 06.2023
  • Department: BMMDI In-Vivo Lab
  • Our supervisor would give us a case study on different type of product that is given towards her.
  • As part of her team, we would test out the products before letting the external or internal people test out.
  • We would be doing Visia Images, corneometer (hydration level of the superficial layers of the skin), vapometer (measures the evaporation rate of water and displays the measurement) and other type of machine needed to be use on a study.
  • We would be given an opportunity to handle a hall test base on the product that was given to us and able to write out the data on the feedback and results of it.
  • I also get a chance to use the microscope to let me see the Skin Cells that what is the difference and the results of it.

Retail Assistant (Pharmacy)

Unity by FairPrice
06.2022 - 03.2023
  • As a retail assistant (pharmacy), I was learning how does the retail operations was handled like how to do ordering of stocks items, return of items to vendor and I also did tele pharmacy.
  • I'm able to learn the different type of medicine that normally customer would buy and what type of medicine that sold out.

Lab Technician

Penta Chem Service Ptd Ltd
04.2021 - 04.2022
  • As a lab technician, I was given a task to handle like lab testing to test the SG, PH, water percentage and handle end of month stock like counting how many chemical and PPE items.
  • I was also a sign to handle the PPE stock to check if the quantity is enough and how long can it last during half of my year.
  • After few months, I was transfer to another warehouse, to check on chemical was made like example sulphuric acid 60% to test the SG and the quality of it and make sure don't have any bubble inside the IBC.
  • Not only that I was task to check all Lorry if have all the items is needed like first aid, permits and chemical kit to make sure all the drivers have.
  • I did some paper works like doing bomb those equal like how many IBC or what that was send out to the customer.

Part Time Barista & Part Time Shift Manager

Coffee Bean and Tea Leaf
03.2021 - 04.2022
  • Being a part time barista, I'm able to learn how to handle different type of situation like how to face customer if got any issue of the drinks or food not only that I'm able to learn how to lead a team.
  • Working in a FNB line, it show how am I able to have patient and challenge myself in different type of situation.

Internship Student

Setsco Services Pte Ltd
12.2020 - 05.2021
  • During my 6 months attachment, I was a sign at a department that call water team as my role as intern.
  • We will head out to different site and collect different type of water sample base on what is needed to be tested.
  • We will normally have to stand by our PPE items like safety boots, PPE jacket, PPE safety glasses and other items.
  • Not only then we must standby the equipment's that needed to bring at site are ice box, gloves, tube that needed to be use.
  • Once we reach back in the office, I will be the person in-charge who need to deliver the sample to the opposite building to let them test the product if got any chemical or dirt inside the product.

Education

Nitec In Chemical Process Technology -

Institute Of Technical Education Singapore
12.2021

Singapore-Cambridge General Certificate of Education Normal (Technical) (N(T)) Level - English Language Syllabus T (Grade D), Mathematics Syllabus T (Grade D), Science Syllabus T (Grade D), Computer Applications (Grade C), Design and Technology (Grade B), Basic Chinese (Grade C)

Orchid Park Secondary School
12.2018

PSLE - Foundation Chinese Grade 2, Foundation English Grade 2, Foundation Mathematics Grade 3, Foundation Science Grade 4

Peiying Primary School
12.2014

Skills

  • Customer Service
  • Ability to Work in a Team
  • Fast Learner
  • Creative Thinking

Personal Information

Age: 22

Timeline

Retail Associate

Adidas
06.2025 - Current

Lab Technician

P&G Singapore innovation Centre / GWIA PTE LTD
07.2023 - 09.2023

Lab Technician

P&G Singapore innovation Centre / GWIA PTE LTD
03.2023 - 06.2023

Part Time Barista

Starbucks Corporation
11.2022 - Current

Retail Assistant (Pharmacy)

Unity by FairPrice
06.2022 - 03.2023

Lab Technician

Penta Chem Service Ptd Ltd
04.2021 - 04.2022

Part Time Barista & Part Time Shift Manager

Coffee Bean and Tea Leaf
03.2021 - 04.2022

Internship Student

Setsco Services Pte Ltd
12.2020 - 05.2021

Singapore-Cambridge General Certificate of Education Normal (Technical) (N(T)) Level - English Language Syllabus T (Grade D), Mathematics Syllabus T (Grade D), Science Syllabus T (Grade D), Computer Applications (Grade C), Design and Technology (Grade B), Basic Chinese (Grade C)

Orchid Park Secondary School

PSLE - Foundation Chinese Grade 2, Foundation English Grade 2, Foundation Mathematics Grade 3, Foundation Science Grade 4

Peiying Primary School

Nitec In Chemical Process Technology -

Institute Of Technical Education Singapore

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