Diana Azlan
Malaysia,KL
Summary
Proven Sales Manager with a track record of exceeding sales quotas at Oracle Corporation Malaysia by leveraging expertise in revenue forecasting and strategic account development. Skilled in building robust client relationships and proficient in both Malay and English, I excel in transforming sales strategies into tangible results, achieving a significant increase in profitability through innovative solutions selling.
Overview
17
17
years of professional experience
Work History
Sales Manager
Oracle Corporation Malaysia
04.2022 - Current
- Attended industry events and conventions to expand sales opportunities.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Work with strategic partners and distributors to expand sales opportunities.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Met and exceeded annual sales quota by 10%
Account Manager
Maxis Broadband Sdn Bhd
03.2019 - 03.2022
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to event marketing, sales and brand promotion.
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
- Developed creative solutions to meet individual client needs.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Account Manager
Telekom Malaysia Berhad
01.2018 - 02.2019
- Reporting to AGM of Agriculture, ICT and Services vertical, main responsibility is to support and drive sales for the vertical.
- Manage and upsell TM products to 100-120 companies assigned from Jan-present
- Proactively meet clients to understand their pain and propose the right solution available in TM or work with TM partners to provide a comprehensive proposal to client.
- Support and review pre and post orders with internal team by adhering to the standard process and procedures set in TM (i.e. getting management approvals for discounts, legal contracts, project assessment and so on).
- Able to work with minimum supervision and refer to online materials for guidance.
- Coordinating the involvement of necessary company personnel from other department (i.e. finance, technical, service delivery, support team, project manager, etc) to ensure customer's
needs are met, whether related to operational issues with current product or new requirement.
Enterprise Sales Manager
Webe Digital
05.2017 - 01.2018
- Selling Webe products such as the Wireless Leased Line, Mobile lines, Broadband and
Machine2Machine (M2M) to TM existing customers. - Work with TM account managers and assisting them to close Webe opportunities with them by presenting Webe solutions, provide quotations, follow up with their clients and assisting in deal
registration. - Attend TM events and do presentations on Webe solutions.
- Helping TM account managers on any questions pertaining to Webe solutions and assisting them in closing deals (do a coverage check, provide information to their clients).
- Do UAT test for Webe products before going into production environment (i.e. Webe M2M)
- Provide feedback and strategy on how to provide competitive solutions in the market with TM and Webe product team.
Senior Account Manager
Wiki Labs Sdn Bhd
04.2015 - 05.2017
- Recruited to achieve/exceed annual sales target (based on gross profit) through current and new accounts in Malaysia, especially in Klang Valley.
- Focus on selling products based on open source solutions such as Red Hat product suites, Nagios, Puppet Labs, Log Rhythm, HP, DELL, Pure Storage, IBM, consultations, technical support and services.
- Actively looking for new deals to grow business and involve in working together with
distributors and partners to deliver best quality products and services to clients. - Build new relationships and look after existing customers who are mainly from financial sectors, followed by large enterprises, telecommunication companies and public sectors.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Sales Consult II
Hewlett Packard Enterprise
06.2013 - 02.2015
- Take the lead in selling Technology Support Services for HP servers, storage, network, as well as non-HP products.
- Help clients to draft the tender requirements and Strategize on winning tenders/big deals with
team and HP Partners to provide a winning proposal. - Meet/exceed quarterly and annually set target.
- Build new relationships in Public Sector and maintain good relationships with all clients.
Product Specialist
Basis Bay Sdn Bhd
07.2011 - 03.2013
- Take the lead role in selling Enterprise Hardware Maintenance to prospective clients along with managing partners in a project.
- Responsibility for the sales process from initial point of contact (lead generation),
- presentations, costings, proposals/quotations, through contract negotiations and execution.
- Meet/exceed minimum quarterly and annual sales objectives.
- Work closely with the operational and tele-services teams, utilize relationships to ensure that
- product implementation schedules are met.
- Facilitate strategic partners' resources and internal engineering resources to assist in the sales process.
Account Manager
Basis Bay Sdn Bhd
11.2008 - 06.2011
- Sell Enterprise Hardware Maintenance as well as working with vendors to
integrate their products with our core products to meet client's requirement.
Recent sales experience to financial, insurance, securities, telecommunication and system integrator clients. - Preparing costing, writing technical proposals and learning other products from other partners.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed, maintained and utilized diverse client base.
- Set and achieved company defined sales goals.
Marketing Executive
KDU College Sdn Bhd
05.2007 - 09.2008
- Responsible for achieving sales target by registering students to study at KDU College.
- Involve in all marketing activities such as tele-marketing, counseling students (walk-ins/appointments), replying to online enquiries, participate in education fairs, and send brochures via snail mail.
- Organize school projects such as KDU Open Day, November 2 Remember Workshops and events.
- Build good relationship with school counselors, prospective students and local agents in order to meet sales numbers for future intake.
- Planned and executed events and marketing programs to increase qualified leads
Education
MBA -
Southern Queensland University
Malaysia04.2017
Bachelor of Arts - Business Studies/Administration/Management
Northumbria University
Malaysia02.2007
Skills
- Revenue Forecasting
- Territory sales management
- Business Planning
- Strategic account development
- New Business Development
- Prospecting skills
- Relationship Building
- Positive and upbeat
- Bilingual in Malay and English
- Client Relationship Management
- Solution selling
Timeline
Sales Manager
Oracle Corporation Malaysia
04.2022 - Current
Account Manager
Maxis Broadband Sdn Bhd
03.2019 - 03.2022
Account Manager
Telekom Malaysia Berhad
01.2018 - 02.2019
Enterprise Sales Manager
Webe Digital
05.2017 - 01.2018
Senior Account Manager
Wiki Labs Sdn Bhd
04.2015 - 05.2017
Sales Consult II
Hewlett Packard Enterprise
06.2013 - 02.2015
Product Specialist
Basis Bay Sdn Bhd
07.2011 - 03.2013
Account Manager
Basis Bay Sdn Bhd
11.2008 - 06.2011
Marketing Executive
KDU College Sdn Bhd
05.2007 - 09.2008
MBA -
Southern Queensland University
Bachelor of Arts - Business Studies/Administration/Management
Northumbria University
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