Dhvani Patel
Summary
Proven multitasker and organizational expert from Kiran Multispecialty Hospital, adept at problem-solving and enhancing team performance. Skilled in active listening and quality assurance, I significantly improved client trust and team efficiency. My approach to meticulous compliance and fostering client relationships underscores my commitment to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bar Tender( Part Time Friday and Saturday)
In club
09.2024 - Current
- Mentored junior team members in effective tender writing techniques, enhancing overall team performance.
- Strengthened relationships with clients through regular communication during the tender process, fostering trust and confidence in our services.
- Implemented robust quality assurance measures within the bidding process to minimize errors and enhance submission quality.
- Maintained a high level of compliance in all submissions by adhering to strict guidelines and regulations.
- Managed a comprehensive database of past bids, improving accessibility to information for future submissions.
- Maintained organized work area by cleaning and removing hazards.
Receptionist Assistant
Kiran Multisepyality Hospital
09.2021 - 09.2023
- Resolved customer problems and complaints.
- Managed multi-line telephone system and greeted claimants during office visits.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Supported administrative staff with daily tasks, resulting in increased productivity and a well-organized work environment.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted numerous visitors, vendors, and interview candidates.
Education
Diploma In Tourism And Hospitality Management - Tourism And Hospitality Management
Nanayang Institutied of Management
Singapore General Home Science
Veer Narmad South Gujarat University
India 11.2020
Skills
- Teamwork and coordination
- Problem-solving
- Time management
- Following instructions
- Multitasking
- Organizational skills
- Active listening
Certification
1 mouth training in HR department in thb hotel
NCC - national credit cor certificate
Languages
Gujarati
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Bar Tender( Part Time Friday and Saturday)
In club
09.2024 - Current
Receptionist Assistant
Kiran Multisepyality Hospital
09.2021 - 09.2023
Diploma In Tourism And Hospitality Management - Tourism And Hospitality Management
Nanayang Institutied of Management
General Home Science
Veer Narmad South Gujarat University
Similar Profiles
NOR AFFANDY SYAFIQ BIN ABDULLAHNOR AFFANDY SYAFIQ BIN ABDULLAH
Freelance Bouncer at Club rich/Drip/Rumours Beach Club/Cherry/Club HellFreelance Bouncer at Club rich/Drip/Rumours Beach Club/Cherry/Club Hell
Isaiah GhebrezghiIsaiah Ghebrezghi
Soccer Coach at Chinooks Soccer Club, Rangers Soccer Club, Sting Soccer ClubSoccer Coach at Chinooks Soccer Club, Rangers Soccer Club, Sting Soccer Club
Reilly PhillipsReilly Phillips
Bar Staff Member at Club Redhead Bowling ClubBar Staff Member at Club Redhead Bowling Club