Dhivya R

Purchase Order (PO) Creation

- Ensure accurate and timely creation of POs for vendor payments and procurement, maintaining compliance with company policies.

- Key activities:

· Review and verify PO requests for completeness and accuracy

· Create and process POs within 1 working day of receipt

· Ensure compliance with approval workflows and limits

· Coordinate with vendors and internal teams for PO-related queries

· Procure and replenish day-to-day facility amenities, ensuring uninterrupted availability and high-quality services for employees.

Agreements/Contracts

- Maintain a centralized repository for all agreements and contracts, ensuring easy access, timely renewals, and compliance with contractual obligations.

- Key activities:

· Scan and upload contracts to SharePoint

· Track contract renewal dates

· Notify upcoming renewals

Petty Cash

- Manage petty cash transactions accurately, maintain records, and submit timely reports to the finance team, ensuring transparency and compliance with financial policies.

- Key activities:

· Maintain a petty cash float

· Submit expense reports bi-weekly

· Ensure compliance with company financial policies

Budget Tracking

- Monitor and track budget allocations, ensuring timely updates and proactive management of expenses to optimize financial resources.

- Key activities:

· Review budget reports monthly

· Identify areas for cost optimization

· Provide budget updates to management

Meeting Room Management

- Ensure seamless meeting room booking and arrangements, providing excellent facilities and support for internal and external meetings.

- Key activities:

· Manage meeting room bookings and calendar coordination

· Ensure room setup, equipment, and refreshments are arranged as per requirements

· Coordinate with teams and vendors for logistics and support

· Provide prompt issue resolution and excellent customer service

Nourish - Food Audit

- Ensure high-quality, healthy food options are available for employees, maintaining a clean and safe environment, and conducting regular food audits to uphold standards.

- Key activities:

· Conduct food audits weekly

· Check food quality, hygiene, and presentation

· Provide feedback to vendors and implement improvements

Service Now Tickets

- Efficiently manage Environment Service requests through ServiceNow and clear desk tickets, prioritizing and resolving tickets promptly to maintain a safe and healthy work environment.

- Key activities:

· Respond to tickets

· Resolve tickets within timelines

· Provide updates

• Streamlined facility operations to enhance efficiency and reduce downtime.
• Managed vendor relationships to ensure quality service delivery and cost-effectiveness.
• Developed and implemented maintenance schedules for optimal facility performance.
• Led cross-functional teams in executing strategic facility improvement initiatives.

▪ Prepared monthly MIS reports, preventive maintenance schedules (PPM), snag lists, and performance reports.

▪ Coordinated vendor activities, managed visitor management, and issued access cards.

▪ Managed compliance documentation and supported client visits.

▪ Managed monthly sub-vendor attendance records and conducted compliance audits.

▪ Communicated with vendors regarding invoice details, material deliveries, and irregularities.

• Coordinated safety training programs to ensure compliance with regulatory standards.

▪ Maintained documentation for ISO 9001, ISO 18001, ISO 14001, and 5S standards.

▪ Generated MIS, MMR, and various performance reports (monthly, quarterly, annual).

▪ Coordinated procurement processes and managed vendor relationships using Ariba.

▪ Executed shutdown maintenance activities including large-scale Data Center projects.

▪ Supported F&B operations including vendor health compliance and food test analysis.

▪ Managed site billing, compliance audits, and updated Asset Management System with 10,000+ facility assets.