Summary
Overview
Work History
Education
Skills
Certification
Career portfolio
Workinglocation
Personal Information
Timeline
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Dheviya G.Vijaya Kumar

Dheviya G.Vijaya Kumar

HR Officer
Cyberjaya

Summary

Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.

Also, energetic and reliable professional with strong problem-solving abilities and excellent communication skills. Possesses solid understanding of regulatory compliance and report writing, coupled with proficiency in data management and analysis. Dedicated to leveraging these skills to contribute to organizational success and ensure efficient operations.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

LEARNING & DEVELOPMENT SPECIALIST (Pre-Opening Team)

Gamuda Land Leisure Sdn Bhd
10.2022 - Current
  • Trained and mentored new personnel hired to fulfill various roles.
  • Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring.

HR OFFICER (Head of Department)

Kelab Darul Ehsan (Berjaya Vacation Club)
07.2021 - 09.2022
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Improved department efficiency by streamlining and implementing policies and processes.
  • Developed and implemented strategic plans to address community concerns, fostering stronger relationships between force and public.

GROUP HR OFFICER

Cheksern Young Group
08.2020 - 07.2021
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.

HR OFFICER

YTL Hotels
11.2019 - 04.2020
  • Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

HR ASSISTANT (Pre-Opening Team)

Avillion Group Hotels
10.2017 - 11.2019
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Supported managers in addressing employee relations issues, providing guidance on conflict resolution techniques.

GUEST SERVICE LIAISON OFFICER

YTL Hotels
02.2014 - 08.2014
  • Expedited problem resolution by facilitating effective communication between clients and internal teams.
  • Identified opportunities for process improvements within Service Liaison department that resulted in reduced wait times for customers.

Education

MBA - Masters in Business Administration

Heriot-Watt University
Malaysia
09.2024 - Current

Diploma - Human Resources Management

Malaysian Institute of Human Resource Management
Malaysia
09.2023 - 04.2024

Bachelor in Human Resource Management (Hons) -

Open University Malaysia
Malaysia
09.2018 - 01.2022

Skills

Time Management

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Certification

HRDC Train The Trainer (TTT)

Career portfolio

  • Assisting HM on job descriptions, advertising vacant positions, and managing the employment process.
  • Handled mass recruitment and roadshows.
  • Negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives.
  • Recruiting and interviewing potential applicants on experience, skills, and education.
  • Decide positions through job analysis, personnel planning and forecasting.
  • Ensuring accurate and proper record keeping of employee information in electronic and digital format.
  • Use selection tools to identify viable candidates.
  • Updating job requirements when needed.
  • Implement effective sourcing, screening and interviewing techniques.
  • Manage secondment transfer to other properties according to procedure.
  • Assisting HM with workforce planning and forecasting.
  • HR Analytics in Talent Acquisition.
  • Manpower Planning.
  • Orientating new employees.
  • Conduct Orientation for new joiners, trainees and part time employees.
  • Develop Induction slides according to updated versions of employee handbooks.
  • Organizing staff training & development sessions and activities.
  • Support the development of staff.
  • Assess training needs analysis and initiate learning and development initiatives for all employees.
  • Implementing development programs
  • Conduct job analysis on a position.
  • Conduct OJT.
  • Implement 70-20-10 and 3/33 learning model during training required.
  • Assist on peer mentoring.
  • Program design and development.
  • Internal Department Training.
  • Employee Engagement activities.
  • Succession Planning., Budget distribution.
  • Provide learning advise to employees.
  • Design compensation and benefits packages for both local and foreign workers.
  • Complying with the new regulations and law for employee accommodation.
  • Insurance & Medical Policy for employee., Bonus & Increment.
  • Planning yearly HR Budget & Salary Scale.
  • Manage foreign worker wages, project allocation, and passport & permit renewal.
  • Handle foreign workers' FOMEMA, visa renewal and Immigration paperwork.
  • Salary payment., Payroll and Statutory - HRMS V7., Payroll - HR2000., Orisoft System.
  • Ensuring meticulous implementation of payroll and benefits administration.
  • Ensuring the health, safety and welfare of all employees.
  • Overseeing employee health and safety procedures.
  • Established OSHA and ERT committee team.
  • Implementing Covid-19 SOP for the company and complying all the other regulations from the government.
  • Monitoring staff performance and attendance.
  • Record absence and leave for local and foreign workers.
  • Manage employees' attendance including Medical Certificates, Public Holiday, Rest Day and Replacement Rest Day (Orisoft System).,
  • Communicating with staff about issues affecting their performance.
  • Manage employees' grievances.
  • Handle domestic inquiry or any misconduct of employees according to company procedure and employment act.
  • Providing counseling on policies and procedures.
  • Act as the point of contact regarding labor legislation issues.
  • Managing on Union Related Matters - IR., Review of Collective Agreements.
  • Implementing systematic staff development procedures.
  • Covering all legal compliance for human resource federal and state requirements.
  • CIDB application & renewal for Construction and site employees.
  • HRDF Training Claim.
  • Handle all statutory process and payments (KWSP, SOCSO, LHDN, HRDF).
  • Organizing the yearly KPI for all the departments.
  • Advising line managers and other employees on employment law and the employer's own employment policies and procedures.,
  • Monthly employee movement report.
  • Payroll Summary.
  • Turnover Report.
  • Manpower & Overtime.
  • HQ Reports & Sustainability Report.,
  • Training & Development.
  • Budget Distribution.
  • Training Needs., Performing administrative tasks.
  • Maintaining employee records and paperwork.
  • Overseeing social events.
  • Advising on company benefit needs or evaluating benefit contract bids.
  • Develop and enforce HR policies and procedures.
  • Foster a positive company culture.
  • Implement performance review procedures (e.g. quarterly/annual and 360 evaluations).
  • Monitor HR department's budget.
  • Oversee daily operations of the HR department.
  • Manage claims for Director group.
  • Implement new SOP for HR Department to smoothen daily operation., Orisoft., HR 2000., HRMS V7.,
  • ESS (Employee Self-Service)., SAP Success Factor., Buddy System., Talk in English Day.

Workinglocation

Travel / Willing to relocate.

Personal Information

  • Age: 30
  • Gender: Female
  • Marital Status: Single

Timeline

MBA - Masters in Business Administration

Heriot-Watt University
09.2024 - Current

Diploma - Human Resources Management

Malaysian Institute of Human Resource Management
09.2023 - 04.2024

LEARNING & DEVELOPMENT SPECIALIST (Pre-Opening Team)

Gamuda Land Leisure Sdn Bhd
10.2022 - Current

HR OFFICER (Head of Department)

Kelab Darul Ehsan (Berjaya Vacation Club)
07.2021 - 09.2022

GROUP HR OFFICER

Cheksern Young Group
08.2020 - 07.2021

HR OFFICER

YTL Hotels
11.2019 - 04.2020

Bachelor in Human Resource Management (Hons) -

Open University Malaysia
09.2018 - 01.2022

HR ASSISTANT (Pre-Opening Team)

Avillion Group Hotels
10.2017 - 11.2019

GUEST SERVICE LIAISON OFFICER

YTL Hotels
02.2014 - 08.2014
HRDC Train The Trainer (TTT)
Effective Interviewing Skills and Techniques
Internal Auditor ISO4100 Facility Management
Executive Development Program
Dheviya G.Vijaya KumarHR Officer