Micro soft office
DHANASEKAR B
Busniess Developement Managar
Trichy
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2025
2025
years of professional experience
2014
2014
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Busniess Developement Manager
Fastrack Pte Ltd
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Finance Manager
Srishti Digilife Pte.Ltd
3 2020 - 07.2023
- To Handing Finance Activities Customer Sales & Purchase activities
- Banking transactions & customer outstanding follow ups
- To relationship with customer day to day follow ups & their requirements
- Sales ordinates Perception to develop the business growth
- To be understand the AML, CFT, with compliance internal & External Policy
SR. Executive
Ebixcash World Money Limited
09.2014 - 01.2020
- Company Overview: erstwhile Centrum Direct Limited
- Working as a team lead with all foreign exchange queries, handling cash, cheques, bank, credits, travelers’ cheques and foreign currencies
- Maintaining AML and KYC norms
- Handling all the currencies which is tradable
- Money transfers with Western Union
- Handling large amounts of cash including sterling and foreign banking and dealing with all foreign exchange enquirers
- Collect revenue in the form of cash/cheque/demand draft
- Match the revenue collected with that of bill claim, update the subscriber ledger
- Issue signed money receipt to the customer
- Generate daily collection register at the end of every working day and reconcile the same with physical cash/cheque/demand draft
- Prepare and submit monthly reports like summary of collection and deposit, collection bank book, bank reconciliation statement along with bank statement
- Summary of collection made for other exchanges and status of dishonored cheque received from customer
- Thorough understanding of counting the money is in register at the beginning and end of shift
- Erstwhile Centrum Direct Limited
- Customer Service cashier:
- Greeted customers while entering to the premise
- Track record of greeting customers in a polite and friendly manner
- Able to bag and wrap customers’ purchases
- Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cards
- Proven ability to answer customers’ questions and give information regarding the business procedures and policies in an exact and customer-friendly way
Trainee – Relationship Manager – Sales
Ambalal shares and stock Pvt.Ltd.
03.2014 - 07.2014
- Maintaining KYC & IRDI norms
- Working as a Trainee with Equity & Commodity, Currency
- Handling all the kinds of Investment Activity, like as Mutual Funds & Insurance, Demand account
Education
MBA - Finance&HR
JJ college of Engineering and technology
B.B.A - undefined
Bishop Heber College
HSC - Tamilnadu board Of Higher Secondary Examination
Bishop Heber Hr.sec. school
SSLC - Tamilnadu Board Of Public Examination
St. Joseph’s College Hr.Sec.School
Skills
Comprehensive problem solving abilities
Good verbal and written communication skills
Ability to deal with people diplomatically
Willingness to learn
Quick learner
Team leadership
Operations management
Strategic planning
Performance management
Decision-making
Time management
Staff development
Workforce management
Customer service
Financial management
Business development
Project management
Marketing
Business administration
Customer relationship management (CRM)
Staff management
Relationship building
Policy implementation
Cross-functional teamwork
Contract management
Documentation and reporting
Expense tracking
Project planning
Verbal and written communication
Staff training and development
Goal setting
Negotiation
Business planning
Complex Problem-solving
Budget control
Product management
Performance evaluations
Sales techniques
Emergency response
Brand management
Salesforce management
Shift scheduling
Expectation setting
Employee onboarding
Certification
D.C.A.
Accomplishments
- Best Supervisor Award for the Financial year 2018 – 2019
- Second prize in Paper presentation at St. Joseph's Engineering College, Tanjore
- First prize in IPL ACTION at SASTRA University, Tanjore
Projects
A Study on quality of work life balance, HCL Technologies, Chennai, Tamil Nadu, 07/13, 08/13, Analyzing the employee quality of work life balance A Study on working capital management in HINDUJA FOUNDRIES, HINDUJA Foundries, Chennai, Tamil Nadu, 01/14, 05/14, Analyzing the working capital management
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Personal Information
- Father's Name: Baskar
- Mother's Name: Shanthi
- Date of Birth: 11/11/91
- Nationality: Indian
- Marital Status: Single
Software
Adobe photoshop
Timeline
Busniess Developement Manager
Fastrack Pte Ltd
08.2023 - Current
SR. Executive
Ebixcash World Money Limited
09.2014 - 01.2020
Trainee – Relationship Manager – Sales
Ambalal shares and stock Pvt.Ltd.
03.2014 - 07.2014
B.B.A - undefined
Bishop Heber College
HSC - Tamilnadu board Of Higher Secondary Examination
Bishop Heber Hr.sec. school
SSLC - Tamilnadu Board Of Public Examination
St. Joseph’s College Hr.Sec.School
Finance Manager
Srishti Digilife Pte.Ltd
3 2020 - 07.2023
MBA - Finance&HR
JJ college of Engineering and technology
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