Dhanaraja Raja Gopal

Ensure medicines are sorted accordingly to the respective units

Oversee and ensure timely deliveries to Mount Elizabeth Hospital / Medical Centre and Paragon

Attend clients' feedback and ensure their requests are attended

Supervise overall delivery operations to ensure smooth and efficient execution.

Lead and manage a team of Delivery Supervisors to achieve operational excellence.

Drive performance to meet or exceed daily and monthly OTIF (On-Time-In-Full) targets.

Resolve delivery-related issues raised by Delivery Service Agents promptly.

Organize and facilitate weekly DSA toolbox meetings to ensure alignment and communication.

Monitor driver compliance with operational requirements including ePOD submissions and conduct spot checks.

Manage DSA attendance records and overtime planning.

Coordinate and schedule regular maintenance for delivery vehicles.

Sorting of items before loading up to vehicle

Ensure orders are timely met for customers

Ensure vehicle is kept clean and adhere to temperature standards for cold items

Supervise and oversee projects from conception to completion in the Marine Sector

Sourcing and clinching of potential projects

Liaising with Ministry of Manpower (MOM) relating to Workers Work Permit, contracts, termination.

Supervise and oversee projects from conception to completion in the Marine Sector

Sourcing and clinching of potential projects

Liaising with Ministry of Manpower (MOM) relating to Workers Work Permit, contracts, termination etc