Dynamic and results-driven Technical Lead Consultant with over a decade of experience in the technology sector. Adept in system administration and providing technical support, consistently delivering optimal solutions to complex problems. Proven track record in project management, effectively collaborating with cross-functional teams to achieve shared objectives. Committed to continuous learning and staying abreast of industry trends, ensuring contributions to organizational success.
Overview
12
12
years of professional experience
Work History
Lead Technical Consultant
AMTSOL
07.2023 - Current
Working as a Technical Lead for Amgen (contracted on-site)and responsible for delivering Master Batch Records, library elements, ESP, GMBR, PMBR, and PVL for different pharmaceuticals (APIs and biologic's) and life sciences processes using Werum PAS-X tools.
Handled in designing equipment-connected blocks with Delta V, material, and equipment handling in MES, with all its state diagrams.
Engaged in an analytical review of business requirements, and appropriate solutions were provided, tending to various needs of business.
Performed troubleshooting of application issues reported by customers or users.
Managing as system support (Managed Services) - Responsible for resolving L2 tickets.
Coordinating with vendor and getting issue fixed.
Good understanding of working on support projects and topics like Problem Management, Change Management, and Incident Management.
Provided technical guidance to team members on product design decisions, coding practices, testing methodologies, and debugging procedures.
Delegated responsibilities, with attention to personnel adeptness at specific technical tasks.
Trained users to use new or modified equipment.
Programmer/Developer Lead
Capgemini Technologies & Services
02.2022 - 06.2023
Working as MES Lead consultant for Sanofi(Contracted- Remote), responsible for delivering MBR's, library elements, ESP, GMBR, PMBR, PVL for different pharmaceutical and life sciences process using Werum PAS-X tools
Designing equipment-connected blocks with OPC Kepware, material, and equipment handling in MES, with all its state diagrams.
Working as a technical expert for drafting functional specifications.
Worked closely with business and technology teams to gather testing requirements and acceptance criteria.
Assisted junior developers in understanding complex coding logic during development cycles.
Participated in design reviews to verify that functional requirements met specifications.
Analyzed customer requirements in order to develop appropriate solutions based on those needs.
Handled the documentation of program development and subsequent revisions, inserting comments in coded instructions so that others can understand the program.
Deputy Manager- Productions
Reliance Life Sciences
04.2020 - 02.2022
Managed budgeting activities, including forecasting expenses and monitoring expenditure.
Established effective communication channels between teams, ensuring the smooth functioning of business activities.
Analyzed data and identified trends for improvement in processes and operations.
Organized training sessions for staff on best practices related to customer service.
Collaborated with senior management to develop new policies that align with corporate objectives.
Created weekly reports highlighting progress made against key performance indicators.
Maintained hands-on knowledge of job roles, and regularly stepped in to perform business duties.
Coached and mentored new employees on company policies and procedures.
Assisted with new employee training, and conducted performance reviews to track overall progress.
Liaised between managers and employees, communicating concerns and expectations to the appropriate parties.
Scheduled equipment cleanings, maintenance, and repairs, and ordered new equipment and tools.
Coordinated employee schedules according to staff availability, and processed time-off requests.
Reported customer and employee accidents, injuries, and concerns for supervisor review.
Identified operational process inefficiencies to recommend necessary improvements.
Senior Executive
Reliance Life Sciences
08.2012 - 04.2022
Developed and implemented strategic plans to drive business growth and profitability.
Directed staff in developing departmental policies and procedures to ensure compliance with organizational objectives.
Collaborated with cross-functional teams across departments to identify opportunities for improvement in operational processes.
Maintained accurate records of employee attendance, payroll information, and disciplinary actions taken.
Identified areas of risk within the organization, and developed strategies to mitigate potential losses.
Responsible for delivering all manufacturing targets within a specified period, with zero tolerance for noncompliance.
Performed project management activities, training, and troubleshooting on the production floor, etc.
Planning, preparation, and review of related documentation management.
Preparation of change controls, deviation reports, risk assessments, investigations, and CAPA reports.
Hands-on experience for QAMS and DMS.
Education
MBA - Operations
ITM Executive Education Centre
04-2021
Bachelor of Science - Biotechnology
Mumbai University
Mumbai
06-2012
Skills
Operations management
Staff training and development
Customer relationship management (CRM)
Adaptability
Technical Mentoring
Technical Strategy Development
Effective communication
Software Development Life Cycle
Agile methodology experience
ITIL framework
Technical team leadership
Personal Information
Date of Birth: 04/14/91
Nationality: Indian
References
References available upon request.
Hobbies
Reading Fiction
Listening Music
Photography
Timeline
Lead Technical Consultant
AMTSOL
07.2023 - Current
Programmer/Developer Lead
Capgemini Technologies & Services
02.2022 - 06.2023
Deputy Manager- Productions
Reliance Life Sciences
04.2020 - 02.2022
Senior Executive
Reliance Life Sciences
08.2012 - 04.2022
MBA - Operations
ITM Executive Education Centre
Bachelor of Science - Biotechnology
Mumbai University
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