DEVIPRIYA THIYAGARAJAN
Summary
Detail-oriented Administrative Assistant skilled in managing office communications and maintaining organised filing systems. Handles confidential information with discretion, ensuring data protection compliance. Committed to supporting team efficiency through proactive scheduling and inventory management. Dedicated professional with strengths in customer relationship management and effective communication. Engages with clients to resolve inquiries and deliver high-quality service, fostering positive experiences. Eager to contribute to a dynamic team by leveraging adaptability and initiative. Motivated individual demonstrating strengths in administrative support and project management. Adapts to varying demands through efficient organisation and time management skills. Committed to bringing a proactive approach and dedication to future roles. Skilled in managing schedules, organising documents, and coordinating meetings. Recognised for strong communication and problem-solving skills. Demonstrates reliability and efficiency in supporting team activities and ensuring smooth office operations. Thrives in busy environments and adapts quickly to new challenges.
Overview
1
1
Language
3
3
years of professional experience
Work History
Administrative Assistant
DREAM LINE CONSTRUTION PTE LTD
06.2026 - Current
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Answered telephone calls to offer information, direct callers and take messages.
- Handled photocopying documents, updating files and faxing communications for staff.
- Maintained comprehensive filing systems, both digital and paper-based, for easy retrieval of documents.
- Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
- Responded to incoming requests for information or forwarded to appropriate individual.
- Managed confidential information with discretion, upholding data protection standards.
- Received, routed and distributed incoming mail and parcels.
- Secured data by following confidentiality procedures.
- Scanned new documentation into system and classified data using standard codes.
- Scheduled and prepared for board meetings, including preparing agendas and taking minutes.
- Assisted in project management tasks, contributing to timely and successful project completion.
Administrator
CME GENERAL CONSTRUCTION PTE LTD
10.2025 - 05.2026
- Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
- Managed client communications by answering phones and corresponding through email.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
- Delivered high-quality customer service by addressing client enquiries, resolving issues, and maintaining satisfaction levels.
- Supported managers with proactive, efficient clerical support to maintain smooth-running operations.
- Completed daily billing, collections and reporting duties.
- Managed client correspondence, order tracking and data communications.
- Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
- Monitored and controlled office inventory, ensuring adequate supply levels, timely product ordering and efficient management of company resources.
ASSITANT SALES MANAGER
INDOFAIR EXPORT PTE LTD
08.2023 - 03.2024
- Maintained friendly and professional customer interactions.
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Educated customers on available processes and services.
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Solved complex customer requests to maintain customer satisfaction.
- Led sales team in developing and executing strategies to achieve quarterly sales targets.
- Fostered strong relationships with customers through regular communication and excellent after-sales support.
- Analysed market trends to identify new sales opportunities and increase market share.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
Education
B. TECH IT - B.TECH BACHELOR OF INFORMATION TECHNOLOGY
A.R.J. COLLEGE OF ENGINEERING AND TECHNOLOGY
INDIA01-2017
HSC - HSC
SEVAMANDIR GIRLS HIGHER SECONDARY SCHOOL
INDIA01-2013
SSLC - SSLC
SEVAMANDIR GIRLS HIGHER SECONDARY SCHOOL
INDIA01-2011
Skills
- Customer relationship management
- Project management
- Data confidentiality
- Office supply management
- Document management
- Microsoft Office
- Client support
- Administrative support
- Time management
- Administrative skills
- Organisational skills
- Email handling efficiency
- Scheduling
- Mail handling
- Records maintenance
- MS Office Suite
- Calendar management
- Decision-Making confidence
- Confidentiality maintenance
Languages
English
Upper Intermediate
B2
Timeline
Administrative Assistant
DREAM LINE CONSTRUTION PTE LTD
06.2026 - Current
Administrator
CME GENERAL CONSTRUCTION PTE LTD
10.2025 - 05.2026
ASSITANT SALES MANAGER
INDOFAIR EXPORT PTE LTD
08.2023 - 03.2024
B. TECH IT - B.TECH BACHELOR OF INFORMATION TECHNOLOGY
A.R.J. COLLEGE OF ENGINEERING AND TECHNOLOGY
HSC - HSC
SEVAMANDIR GIRLS HIGHER SECONDARY SCHOOL
SSLC - SSLC
SEVAMANDIR GIRLS HIGHER SECONDARY SCHOOL