Versatile Computer Engineer conversant in all aspects of business operation and development. Eager to grow alongside companies' IT needs and technical arsenals. Committed to maintaining maximum uptimes and optimal operational efficiencies through budget-friendly oversight and effective technical expertise.
Overview
7
7
years of professional experience
Work History
Facility Maintenance Officer
NAT Engineering Pte Ltd (Site: Gardens By The Bay)
01.2023 - Current
Ensured seamless communication during critical incidents by serving as the primary point of contact for internal stakeholders and third-party vendors
Mitigated potential impacts of system failures on operations by developing robust contingency plans in collaboration with relevant stakeholder that increased the efficiency to solve the issue by 25%
Performed statistical analyses for projects and reports relating to potentially sensitive information loss, such as outstanding faults, Quotations and Clients Purchase order
Maintained a database for tracking of maintenance requirements by equipment type, availability and need for repair that increased the efficiency of timely completion of outstanding by 40%
Conducted thorough root cause analyses for major incidents, implementing preventive measures to minimize future occurrences.
Business System Analyst
SK Saw Mill Pvt Ltd
01.2019 - 12.2022
Implemented regular performance monitoring and tuning strategies, proactively addressing potential bottlenecks before they impacted end users.
Conducted thorough risk assessments, mitigating potential issues through strategic planning and problem-solving skills.
Researched and adopted new technologies to add value to existing offerings which in turn resulted in expansion of 30% company revenue
Evaluated vendor proposals to select the most suitable solutions for business needs while maximizing cost efficiency.
Maintained a detailed database for tracking of all company action items relating to customers, vendors, orders, paperwork and appointments
Maintained 1,000+ data tables in spreadsheets for tracking critical information such as inventory levels, sales, and customer data
Resolved customer issues on time and within budget (80% of all customer issues were resolved)
Designed and implemented a new company-wide IT system, resulting in a 10% reduction in time spent on data entry and reporting
Reduced operational costs by identifying inefficiencies in existing systems and proposing innovative solutions for optimization
Network Intern
BSNL Regional Telecom Training Centre
08.2017 - 08.2018
Conducted regular system backups to ensure data integrity and minimize potential losses due to system failures or breaches.
Monitored network hardware operations to evaluate proper configuration results in 18% efficiency of the system.
Demonstrated proficiency in Linux, virtual platforms and cloud connectivity.
Designed and evaluated WAN and LAN connectivity technologies.
Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues.
Education
Bachelor of Engineering - Computer Science
P.R Engineering College (Anna University)
Thanjavur
04.2018
Skills
Emergency Preparedness
Planning and scheduling
Connectivity Resolution
Project Coordination
Data Analysis
Web-based reporting tools
Database Management
Problem Detection and Resolution
Timeline
Facility Maintenance Officer
NAT Engineering Pte Ltd (Site: Gardens By The Bay)